Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Danielle Jones

Genoa,NE

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Laboratory TechnicianNavigatorMedical Office AssistantLaboratory TechnicianWater/Fuels System Maintenance Journeyman

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Genoa, NEColumbus, NE
Open to relocation: No

Salary Range

65000/yr - 200000/yr

Important To Me

Work-life balanceCareer advancementCompany CulturePersonal development programsTeam Building / Company RetreatsStock Options / Equity / Profit SharingWork from home option

Summary

Dependable and personable C&S professional with 1 year track record of providing excellent customer service to IA DSNP, NE DSNP and NE Medicaid members. Knowledgeable with experience in leading meetings, trainings, and coaching to help build teamwork and educate on company processes. Results-driven professional with strong skills in problem resolution and effective communication. Experienced in laboratory documentation and process monitoring, ensuring adherence to FDA and safety standards while enhancing product quality.

Overview

18
18
years of professional experience

Work History

Laboratory Technician

Archer Daniels Midland Company
Columbus, Nebraska
02.2025 - Current
  • Perform daily process monitoring tests throughout the plant as assigned, including microbiological analysis.
  • Maintain samples of tested product in order to confirm test results if necessary. Documents result of all testing procedures and promptly notifies processing departments of required adjustments to operating procedures.
  • Understands most production processes required in the production of product and may make recommendations to operators in order to achieve product quality.
  • Performs light maintenance, routine troubleshooting, and calibration on all laboratory equipment. Maintain on-going records of the results of all testing procedures and inputs such data into computer on a daily basis.
  • Maintains awareness and adheres to all FDA, GMP, BATF, EPA, OSHA and employer standards and guidelines. Monitors master manufacturing plan deviation ranges and provide immediate notification to management regarding deviations from established parameters.

Navigator

United Healthcare Insurance
, NE
10.2021 - 02.2025
  • Coordinated with healthcare providers to ensure accurate information exchange.
  • Assisted clients in understanding benefits and policy details.
  • Developed training materials for new navigators on system processes.
  • Communicated effectively with team members to resolve client inquiries.
  • Implemented process improvements for more efficient service delivery.
  • Educated clients about available resources within the community related to housing, employment, health care, legal aid.
  • Actively listened to clients in order to identify their needs and provide effective solutions.
  • Maintained high level of professionalism and calmness with personnel, even in high-stress situations.

Medical Office Assistant

Park Street Medical Clinic
Genoa, NE
09.2019 - 10.2021
  • Collaborated with Medicare, Medicaid, and private insurers to resolve billing discrepancies.
  • Prepared and submitted claims documentation, including referrals and treatment plans, to minimize denial rates.
  • Scheduled patient appointments and built relationships with managed care organizations to facilitate prompt payments.
  • Communicated with patients through phone, email, and in-person interactions to collect outstanding payments.

Laboratory Technician

ADM
Columbus, Nebraska
12.2017 - 08.2018
  • Cooperated with other technicians to develop and test new protocols.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Operated and performed preventative maintenance on laboratory equipment and instruments.

Water/Fuels System Maintenance Journeyman

United States Air Force, USAF
, California
09.2008 - 11.2017
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.

Education

Associate of Applied Science - Medical Billing And Coding

Purdue Global University
Lincoln, NE
01-2019

Skills

  • Team management and leadership
  • Medical software applications
  • Knowledge of medical terminology
  • Tier 1 advocate training assistance
  • Microbiological analysis
  • Equipment maintenance and calibration
  • Process monitoring and quality assurance
  • FDA compliance and safety protocols
  • Appointment scheduling and documentation accuracy
  • Problem resolution and attention to detail
  • Team collaboration and relationship building
  • Data entry and scientific writing
  • Effective communication skills
  • Billing coordination and customer relationship management
  • Sample accessioning and preparation techniques
  • Titration techniques and reagent preparation
  • Laboratory documentation and inventory oversight
  • Materials testing and hazardous materials handling

Timeline

Laboratory Technician

Archer Daniels Midland Company
02.2025 - Current

Navigator

United Healthcare Insurance
10.2021 - 02.2025

Medical Office Assistant

Park Street Medical Clinic
09.2019 - 10.2021

Laboratory Technician

ADM
12.2017 - 08.2018

Water/Fuels System Maintenance Journeyman

United States Air Force, USAF
09.2008 - 11.2017

Associate of Applied Science - Medical Billing And Coding

Purdue Global University

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Danielle Jones