Danielle Kirkland
Cypress,TX
Summary
Highly organized and detailed with 10+years of experience in Real Estate Sales, Effective Leadership, Data entry, Negotiations and Legislative procedures. Served as a trusted Advisor and Chairman. Proven ability to quickly adapt to workflow changes and implement successful process improvements. Known for pioneering innovative approaches, commitment to serving others, maintaining high standards of confidentiality, integrity and exceeding expectations.
Overview
15
15
years of professional experience
Work History
Chairman
Harris County Appraisal Review Board
01.2024 - Current
- Appointed as Chairman within 2.5 years setting a historic precedent in Board leadership
- Lead compliance with Texas Property Tax Code, achieving a record breaking 95.26% appraisal roll certification
- Directed 120 up to 190 board members, enhancing board effectiveness through strategic initiatives
- Ensure confidentiality of sensitive records, maintaining trust and integrity
- Coordinated board schedules and training, optimizing operational efficiency
- Pioneered new approaches to board leadership and prepared comprehensive reports for Directors
- Managed hearing rescheduling processes and late-filed protests efficiently
REALTOR
Century21 Western Realty Inc.
06.2013 - Current
- Streamline property transactions, consistently closing deals within 21-30 days ensuring client satisfaction and seamless transactions
- Identify and negotiate properties, saving clients substantial amounts in deals
- Guide clients through market trends, empowering informed real estate decisions
- Coordinate all transaction aspects, maintaining efficiency and client trust
- Serve as a trusted real estate advisor for clients, family, and friends
ARB Member/Executive Office
Harris County Appraisal Review Board
06.2021 - 12.2023
- Appointed by the Local Administrative Judge of Harris County as a Trier of fact
- A quasi-judicial role designed to settle disputes between HCAD and the Property Owner
- Achieved ALG/Executive Office extension within 1 year of serving on the Board
- Managed critical administrative tasks for the Executive Office including monthly Board Agendas, Minutes, Board of Director reports, Property owner reschedules
- Adjudicated property value disputes, leveraging active listening and evidence-based decision-making to resolve up to 60 hearings daily
- Spearheaded Board trainings and mentorship programs, fostering a culture of continuous learning and professional development
Mentor/Coach
Fulshear Treatment to Transition
03.2018 - 10.2019
- Guided young women, ages 18-24, to recognize their potential through tailored mentoring
- Managed data input and residential tasks, ensuring smooth operations and client satisfaction
- Facilitated therapeutic and creative sessions, enhancing mental and physical health
- Supported life skills development, leading to measurable improvements in community influence
- Provided transportation and relational services, fostering a supportive environment
Accessories Manager
Nordstrom Rack Post Oak
03.2011 - 06.2013
- Led Accessories department to top sales in division, boosting profit margins
- Mentored team, enhancing skills and confidence, acted as Store manager multiple days weekly
- Cultivated customer relationships through effective communication, ensuring satisfaction
- Resolved customer issues amicably, maintaining positive store environment
Lead Spa Client Coordinator
Nordstrom Houston Galleria
11.2009 - 03.2011
- Led team in delivering exceptional customer service, enhancing client satisfaction and retention
- Achieved top sales coordinator status consistently, boosting overall sales performance
- Trained 12 coordinators in client booking systems, improving operational efficiency
- Specialized in Jane Iredale make up contributing to personalized client consultations
Education
Champions School of Real Estate
Texas Southern University
Skills
- Texas Property Tax Code
- Texas Public Information Act
- Hearing Rules and Procedures
- Strategic planning
- CAMA systems
- Data Entry
- Microsoft Office Suite proficiency
- Critical thinking
- Decisive/Problem resolution
- Records Management
- Administrative Procedures
- Excellent verbal/written communication
- Calm and Professional under pressure
- Relational skills
- Organizational Leadership
- Time management
- Quasi-Judicial Governmental
Timeline
Chairman
Harris County Appraisal Review Board
01.2024 - Current
ARB Member/Executive Office
Harris County Appraisal Review Board
06.2021 - 12.2023
Mentor/Coach
Fulshear Treatment to Transition
03.2018 - 10.2019
REALTOR
Century21 Western Realty Inc.
06.2013 - Current
Accessories Manager
Nordstrom Rack Post Oak
03.2011 - 06.2013
Lead Spa Client Coordinator
Nordstrom Houston Galleria
11.2009 - 03.2011
Champions School of Real Estate
Texas Southern University