Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Hi, I’m

Danielle Krishnappa

Summary

Dynamic Speech-Language Pathologist with a proven track record for exceptional organizational skills and patient advocacy. Excelled in developing innovative treatment plans and enhancing patient quality of life, backed by strong analytical abilities and excellent communication. Demonstrated leadership in mentoring staff and adapting to new technologies, achieving significant patient progress.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, management and problem-solving skills.

Overview

16
years of professional experience
1
Certification

Work History

Hillside Nursing Center & Rehab

Speech Language Pathologist
2022.09 - Current (2 years)

Job overview

  • Developed a comprehensive understanding of individual patients needs through analysis of cognitive and dysphagia evaluations.
  • Collaborated with medical personnel to identify and develop strategies to create a better quality of life for individuals with needs.
  • Created plan of care to conduct treatments intended to address a variety of diagnosis including dysphagia, communication, cognition and hearing impairment.
  • Documented developments and regressions in patients' speech , making treatment adjustments based on needs and conditions of the patients.
  • Educated patients and family members about various topics such as swallowing, cognition and problem solving techniques or strategies to improve quality of life.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Learned and adapted quickly to new technology, as well as, provided trainings and mentorship for staff to operate EMR/EHR software applications (NetHealth and PointClickCare - PCC).

Legacy Healthcare Services

Speech-Language Pathologist
2018.06 - Current (6 years & 3 months)

Job overview

  • Worked within Memory Care, Assisted Living and Independent Living facilities.
  • Created and implemented treatment plans intended to address cognitive and dysphagia deficits in collaboration with other clinical professionals.
  • Documented changes in patients' progressions and making treatment adjustments based on latest evaluation.
  • Demonstrated strong leadership, organizational and time management skills while managing multiple case load within facilities.
  • Provided trainings and mentorship for staff on operate and utilize EMR systems (Casamba and NetHealth)
  • Designed and developed Dementia Management Programs to assist nursing staff with effective communication to complete activities of daily living.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Pediatric Speech and Language Services

Speech-Language Pathologist
2017.07 - 2019.10 (2 years & 3 months)

Job overview

  • Provide out-patient readabilities services to pediatric community within variety of settings including: homes, clinics, daycare's, public, private and charter schools.
  • Independently managed case loads and schedules.
  • Created and implemented treatment plans intended to address a variety of diagnosis, including, but not limited to Autism, Deaf/Hard of Hearing, Speech, Language and Communication.
  • Provided information on speech improvement techniques and non-verbal communication methods.
  • Worked with educational personnel to develop strategies allowing better communication with individuals with speech, language and hearing deficits.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked effectively in fast-paced environments.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked flexible hours across night, weekend, and holiday shifts.

H & R Block Tax Services

Lead Client Coordinator
2008.12 - 2017.04 (8 years & 4 months)

Job overview

  • Built positive rapport and relationships for high levels of customer satisfaction.
  • Trained team members on new services and products to support promotional efforts and high-quality customer care
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Optimized organizational systems for payment collections, tax filings and recordkeeping.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Monitored front areas so that questions could be promptly addressed.

Lane Bryant

Service Manager
2012.01 - 2013.10 (1 year & 9 months)

Job overview

  • Provided trainings and mentorship to staff on sales, store operations and Point-of-Sale (POS) Software system.
  • Organized Promotional events and assisted Senior Management with corporate visits.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Gained strong leadership skills by managing promotional events from start to finish
  • Created and reviewed loss prevention, conversion rate and sales reports and shared with senior management.

Education

South Carolina State University Orangeburg, SC

Master of Arts from Speech Language Pathology
05.2017

University Overview

University of North Carolina At Greensboro Greensboro, NC

Bachelor of Science from Communication Sciences And Disorders
05.2014

University Overview

Skills

  • Caseload Management
  • SOAP notes expertise
  • Treatment Plan Development
  • Patient (Client) Advocacy
  • Teamwork and Collaboration
  • Organizational Skills
  • Microsoft Office
  • Time Management Skills
  • Analytical Skills
  • Report Preparation
  • Decision-Making
  • Excellent Communication

Certification

  • Licensed ASHA Certificate of Clinical Competence - #14145760
  • Licensed Speech Language Pathologist - State of North Carolina, # 12955
  • NC Tracks Certified - NPI # 138613565
  • CAQH ProView
  • CAN-EAT Approach©
  • Clinical Research - ICH Good Clinical Practice
  • Investigator Oversight Informational Program

Software

NetHealth

PCC - PointClickCare

Casamba

Microsoft Office

Google Workspace

Windows Operating System

Asana

Jira

Timeline

Speech Language Pathologist
Hillside Nursing Center & Rehab
2022.09 - Current (2 years)
Speech-Language Pathologist
Legacy Healthcare Services
2018.06 - Current (6 years & 3 months)
Speech-Language Pathologist
Pediatric Speech and Language Services
2017.07 - 2019.10 (2 years & 3 months)
Service Manager
Lane Bryant
2012.01 - 2013.10 (1 year & 9 months)
Lead Client Coordinator
H & R Block Tax Services
2008.12 - 2017.04 (8 years & 4 months)
South Carolina State University
Master of Arts from Speech Language Pathology
University of North Carolina At Greensboro
Bachelor of Science from Communication Sciences And Disorders
  • Licensed ASHA Certificate of Clinical Competence - #14145760
  • Licensed Speech Language Pathologist - State of North Carolina, # 12955
  • NC Tracks Certified - NPI # 138613565
  • CAQH ProView
  • CAN-EAT Approach©
  • Clinical Research - ICH Good Clinical Practice
  • Investigator Oversight Informational Program
Danielle Krishnappa