Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Kruger

Cadillac

Summary

Dynamic and dedicated professional with extensive experience at The Home Depot, excelling in customer service and order fulfillment. Proven ability to streamline processes and exceed performance metrics. A fast learner and effective communicator, skilled in operating pallet jacks and fostering positive team environments. Committed to maintaining high safety standards and delivering exceptional results. Received Homer Awards for my experience and dedication

Overview

13
13
years of professional experience

Work History

Freight Team Associate

The Home Depot Inc
08.2022 - 08.2024
  • Lifted and moved items weighing up to 50 pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Kept Type work areas neat and tidy by removing paper, trash and debris and sweeping floors.
  • Complied with company and legal requirements to maintain safe working environment.
  • Operated pallet jacks and forklifts to move freight and load trucks.

Order Fulfillment Associate

The Home Depot Inc
08.2023 - 02.2024
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Followed procedures at all times for personal and team safety.
  • Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
  • Supported cross-functional teams as needed, assisting in tasks such as loading/unloading shipments or conducting annual physical inventory counts.

Server

Turtle Creek Casino And Hotel
08.2011 - 05.2018
  • Lifted and moved items weighing up to 50 pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Kept Type work areas neat and tidy by removing paper, trash and debris and sweeping floors.
  • Complied with company and legal requirements to maintain safe working environment.
  • Operated pallet jacks and forklifts to move freight and load trucks.

Server

Lakeside Charlies
10.2019 - 11.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Packing, Shipping, and Receiving Assembler

FIAMM
11.2018 - 04.2019
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Expedited order processing time through effective organization and prioritization of tasks.
  • Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
  • Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.
  • Consistently met or exceeded performance metrics, driving continuous improvement in packing, shipping, and receiving operations.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Education

Diploma -

Mancelona High School
Mancelona, MI

Skills

    Enjoy customer service style jobs

    Good listener

    Easy to talk to

    Competitive

    Fast learner, prefer the hands on approach

    Tech savvy, willing to do any research necessary to further my knowledge of products

Timeline

Order Fulfillment Associate

The Home Depot Inc
08.2023 - 02.2024

Freight Team Associate

The Home Depot Inc
08.2022 - 08.2024

Server

Lakeside Charlies
10.2019 - 11.2022

Packing, Shipping, and Receiving Assembler

FIAMM
11.2018 - 04.2019

Server

Turtle Creek Casino And Hotel
08.2011 - 05.2018

Diploma -

Mancelona High School
Danielle Kruger