Danielle Lee
Tuscaloosa,AL
Summary
Achieved consistent cleanliness and guest satisfaction as a housekeeper at Extended Stay America. Aiming for a competitive pay rate of $14 per hour with a full-time commitment of 40 hours per week, ideally without weekend shifts. Pursuing opportunities that include valuable employee benefits. Known for strong work ethic and adaptability in learning new tasks. Authorized to work in the US for any employer.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeper
EXTENDED STAY AMERICA
06.2024 - Current
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
Food Prep
Big Bad Breakfast
02.2024 - 06.2024
- Prepare condiments, sauces, vegetables, etc for the cooks
- Food preparation
- Maintained cleanliness and organization in the kitchen area, adhering to food safety standards
- Managed inventory of ingredients and supplies, ensuring adequate stock levels for daily operations
- Collaborated with team members to coordinate timing of food preparation for efficient service
Front of House Team Member
Chick-fil-A Restaurants
09.2023 - 02.2024
- Cash handling
- Developed and implemented training programs for front of house staff, resulting in improved efficiency and customer service skills
- Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all guests
- Trained staff on POS systems, resulting in increased accuracy in order taking and payment processing
- Conducted regular performance evaluations for front of house staff, providing feedback for improvement opportunities
- Maintained cleanliness and organization in the dining area to create an inviting atmosphere for guests
Stocker
Ross Dress For Less
06.2023 - 08.2023
- Stock merchandise
- Received, inspected, and organized incoming merchandise shipments to ensure proper storage and efficient retrieval
- Ensured shelves were properly stocked at all times to meet customer demand and maintain an attractive store appearance
- Performed regular quality checks on merchandise for damage or defects, promptly removing any unsellable items from the sales floor
Cook/Prep
Comfort Inn and Suites downtown
04.2021 - 06.2023
- Food prep
- Cooked the assigned meals each day
- Inventory management
- Ordered products as need for kitchen as needed for restock
Team Leader/Manager
Bojangles' Restaurants, Inc
03.2020 - 04.2021
- Money management
- Inventory
- Cashier
- ETC.
Lead Sales Associate
Dollar General
12.2019 - 03.2020
- Cash handling
- Provide Customer Service
- Stock
- Managerial duties
- Maintained a clean and organized store environment, ensuring merchandise was properly displayed and shelves were stocked
- Processed customer transactions accurately and efficiently using the point-of-sale system
- Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
- Trained new hires on store procedures, product knowledge, and customer service standards
Education
GED -
Remote
Tuscaloosa, AL12-2014
Skills
Performed cleaning tasks in various settings, including residential and commercial environments Assisted in kitchen management and food preparation to maintain high standards of hygiene Supported client communication and customer service efforts to enhance guest experiences
- Teamwork
- Hospitality background
- Customer service
- Staff training
Certification
Driver's License
Languages
English
Timeline
Housekeeper
EXTENDED STAY AMERICA
06.2024 - Current
Food Prep
Big Bad Breakfast
02.2024 - 06.2024
Front of House Team Member
Chick-fil-A Restaurants
09.2023 - 02.2024
Stocker
Ross Dress For Less
06.2023 - 08.2023
Cook/Prep
Comfort Inn and Suites downtown
04.2021 - 06.2023
Team Leader/Manager
Bojangles' Restaurants, Inc
03.2020 - 04.2021
Lead Sales Associate
Dollar General
12.2019 - 03.2020
GED -
Remote