Danielle Lewis
Crescent City,CA
Summary
Friendly Dental Receptionist dedicated to greeting every patient with a smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Dental Receptionist
Stallant Health and Wellness
Crescent City, California
07.2026 - Current
- Greeted patients warmly and managed front desk operations at a wellness-focused dental office.
- Scheduled appointments efficiently using practice management software to optimize patient flow.
- Managed phone calls effectively, directing inquiries to appropriate dental team members swiftly.
- Responded to patient inquiries promptly, providing information about services and procedures.
- Collected and verified patient information to ensure accurate medical records and billing.
- Verified, updated and entered patient information into system.
- Verified patient's eligibility for benefits under various insurance plans.
- Assisted patients with insurance claims, ensuring proper documentation for reimbursement processing.
- Coordinated with dental staff to facilitate smooth communication during patient visits.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Processed patient referrals to specialists as instructed by the dentist. to specialists per dentist's instructions.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
- Organized patient charts prior to each appointment in order to save time during check-in process.
Dental Assistant
Dr. Jacks Dental Office
Fresno, California
10.2019 - 10.2021
- Assisted dentist during procedures and ensured patient comfort.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Prepared examination rooms and sterilized dental instruments for use.
- Sterilized instruments according to established guidelines and protocols.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Maintained a neat, clean and organized environment throughout the office.
- Managed patient records and scheduled appointments efficiently.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Educated patients on oral hygiene practices and post-treatment care.
- Educated patients on treatment procedures and post-procedure home care.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Maintained inventory of dental supplies and ordered replacements as needed.
- Took digital X-rays of teeth using radiographic equipment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Education
Dental Assistant - Dental Assistant
UEI College
Fresno, CA 02.2019 - 10.2019
Del Norte High School
Crescent City, CaliforniaTimeline
Dental Receptionist
Stallant Health and Wellness
07.2026 - Current
Dental Assistant
Dr. Jacks Dental Office
10.2019 - 10.2021
Dental Assistant - Dental Assistant
UEI College
02.2019 - 10.2019
Del Norte High School