Danielle Litzsinger
Wentzville,MO
Summary
I am a high energy, friendly and capable customer service professional. My goal is gaining a higher level within my career. I feel your company would benefit from my well-rounded background in Manufacturing, Clerical, and Customer Services roles. I constantly strive to gain new skills and enjoy learning new things. I appreciate your consideration!
Overview
4
4
years of professional experience
Work History
Parts and Service Coordinator
Rion Equipment
O'Fallon, MO
07.2025 - Current
- Streamlined coordination of service delivery across departments to improve overall operations.
- Oversaw resource allocation for service appointments involving forklifts and comparable equipment. Demonstrated agility in addressing urgent field challenges with effective solutions.
- Fostered strong client relationships to promote satisfaction and retention through various communication channels. Oversaw direct calls regarding parts transactions on company and technician cards.
- Conducted analysis of inventory data to optimize product placement and counting processes for efficient service calls.
- Managed inventory levels and coordinated supply orders to ensure timely availability of essential parts.
- Developed and maintained relationships with vendors to streamline service processes and improve response times.
- Coordinated service requests and scheduled maintenance appointments to optimize equipment uptime.
Customer Service Coordinator
VSM Abrasives
Ofallon, MO
01.2024 - 07.2025
- Assisted with sample and order entry. Responded to client inquiries via phone and email.
- Demonstrated meticulous attention to detail in managing purchase orders and processing requests.
- Acquired extensive knowledge of abrasive product applications in manufacturing processes.
- Mastered Syteline sales programming and refined existing skills in product research, pricing strategies, and quoting processes.
- Managed order processing and ensured timely delivery of products to clients.
- Coordinated customer inquiries and resolved issues efficiently through effective communication.
Parts Coordinator
Hartwig Inc.
St. Louis, MO
01.2022 - 01.2024
- Conducted thorough research on compatibility of parts with CNC equipment to ensure optimal performance.
- Cultivated expertise in resolving ordering and implementation challenges through Hartwig experience.
- Facilitated communication between vendor and end user to ensure timely updates on delivery schedules and potential delays.
- Leveraged expertise in SalesPad/Cavallo programs to streamline sales processes.
Education
Bachelor’s degree - Business Admin.
University of Phoenix
OnlineSkills
- Telephone communication
- Accurate recordkeeping
- Notetaking and documentation
- Proficiency in office programs
- MS office expertise
- Problem-solving
Teamwork
Phone & Email Skills
Time management
Microsoft Office Suite
Adaptability under Pressure
Attention to Detail
Notetaking and documentation
Accurate recordkeeping
Telephone communication
Service monitoring and evaluation
Proficiency in office programs
Detail orientation
Ongoing client support
MS office expertise
Problem-solving
Multitasking Abilities
Organizational skills
Microsoft office
Relationship building
Attention to detail
Teamwork and collaboration
Quality assurance
Customer service
Conflict resolution
Interpersonal communication
Decision-making
Written communication
Problem-solving abilities
Reliability
Adaptability and flexibility
Verbal and written communication
Additional References
Provided upon request.
Professional Overview
I am a high energy, friendly and capable customer service professional. My goal is gaining a higher level within my career. I feel your company would benefit from my well-rounded background in Manufacturing, Clerical, and Customer Services roles. I constantly strive to gain new skills and enjoy learning new things. I appreciate your consideration!
Personal Information
- Title: Customer Service Coordinator
- Availability: Per Request
Timeline
Parts and Service Coordinator
Rion Equipment
07.2025 - Current
Customer Service Coordinator
VSM Abrasives
01.2024 - 07.2025
Parts Coordinator
Hartwig Inc.
01.2022 - 01.2024
Bachelor’s degree - Business Admin.
University of Phoenix