Overview
Work History
Education
Skills
Certification
Languages
Timeline
AccountManager

Danielle Loyd

Quitman,Georgia

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Lead Keyholder

Dollar General
10.2023
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Completed store opening and closing procedures.
  • Consistently exceeded individual sales goals while contributing to the overall success of the team.

Cashier

Walmart
05.2023 - 07.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.

Team Member

McDonald’s
06.2021 - 08.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Cashier

Dollar Tree
01.2019 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Stocker

Dollar Tree
11.2018 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Laborer

Stewart Candy Company
01.2018 - 04.2018
  • Picking up , packing peppermints on the line

Cashier

Dollar General
09.2016 - 12.2016

Certified Nursing Assistant

Harborview Rehabilitation & Health Care Center
08.2004 - 12.2004
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Certified Nursing Assistant

Bayview Nursing & Rehabilitation
07.2003 - 11.2003
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

High School Diploma -

Ware County High
Waycross, Georgia
05.2003

Skills

  • Certified Nurse Assistant
  • General labor
  • Cash handling
  • Customer service
  • Sales

Certification

CNA certified 2003

CPR certified 2003

Languages

English
Professional Working

Timeline

Sales Lead Keyholder

Dollar General
10.2023

Cashier

Walmart
05.2023 - 07.2023

Team Member

McDonald’s
06.2021 - 08.2021

Cashier

Dollar Tree
01.2019 - 04.2019

Cashier/Stocker

Dollar Tree
11.2018 - 01.2019

Laborer

Stewart Candy Company
01.2018 - 04.2018

Cashier

Dollar General
09.2016 - 12.2016

Certified Nursing Assistant

Harborview Rehabilitation & Health Care Center
08.2004 - 12.2004

Certified Nursing Assistant

Bayview Nursing & Rehabilitation
07.2003 - 11.2003

High School Diploma -

Ware County High

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Danielle Loyd