Danielle LYLES
Upper Marlboro,MD
Summary
Determined Maintenance Worker with skills performing routine operation checks on work equipment and always exercising safety measures to limit injuries. Hardworking employee with over 10 years of carrying out oral and written instructions effectively and efficiently. Uses constructive criticism to improve skills and job performance. Hardworking bringing 9+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
10
10
years of professional experience
Work History
Caregiver
Vitalis Healthcare
03.2022 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
Server
Longhorn Steakhouse
09.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Warehouse Worker
First Team
05.2022 - 08.2022
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 80 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Server
Buffalo Wild Wings
08.2019 - 12.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Cashier
Taco Bell
09.2018 - 08.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Collected and authorized payments of guests.
Cashier
Kentucky Fried Chicken
07.2017 - 09.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Stocker
Dawn Beauty Supply Store
09.2017 - 08.2018
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Consistently lifted materials weighing as much as 80 pounds.
Education
High School Diploma -
Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD08.2020
Skills
- Equipment Maintenance
- Project Estimation and Bidding
- Chemical Cleaners
- Electric Clippers
- Safety Protocols
- Valid Driver's License
- Heavy Lifting
- Cleaning and Sanitizing
- Team Leadership
- Great Customer Service
- Typing Skills
- Phone Etiquette
Exceptional ability to stay attentive when dealing with customers, proven ability to grasp knowledge
Relaying information able to find conflict resolution quickly energetic and people friendly and quick learner
Timeline
Warehouse Worker
First Team
05.2022 - 08.2022
Caregiver
Vitalis Healthcare
03.2022 - Current
Server
Longhorn Steakhouse
09.2021 - Current
Server
Buffalo Wild Wings
08.2019 - 12.2021
Cashier
Taco Bell
09.2018 - 08.2020
Stocker
Dawn Beauty Supply Store
09.2017 - 08.2018
Cashier
Kentucky Fried Chicken
07.2017 - 09.2019
High School Diploma -
Dr. Henry A. Wise Jr. High School
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