DANIELLE MACOMBER
Dupont,WA
Summary
Accomplished healthcare professional, driving significant results through dynamic foresight, strategy, and subject matter expertise. Passionate, motivated with over 24 years of experience leading and facilitating branded & unbranded hemophilia conversations with patients, caregivers, health care professionals, and advocacy community stakeholders through relationship building. Organized manager with skills engaging cross-functional teams for hemophilia business development through effective collaboration & tactical initiative execution
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Manager, Product Owner of ICare Patient Events
Sanofi US
Cambridge, MA
01.2021 - Current
- Product Owner for RD & RBD iCare Events utilizing an agile software implementation approach for the product launch and regular business need software enhancements
- Manage events agile team of 8-technology developers, RD Lead, and Scrum Master to ensure RBD & RD business users’ enhancements and functionality needs are prioritized & delivered timely for system optimization
- Collaborate cross functionally with case managers, CoRes, TEMs, PELs, marketing, sales, TLLs, State Government Affairs, IT, legal and compliance to ensure data integrity, ensure business strategy aligns with company rules and policies & improves customer experience
- Manage relationships, own meetings with external speaker vendors to ensure speakers are onboarded, trained, and records are entered appropriately into events management system in timely manner to ensure workflow efficiencies for CoRes, TEMs, PELs, and CMs to meet their program KPIs
- Manage administrative tasks related to engagements such as budgeting, onboarding, weekly status reporting, scope, and relationship management
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives such the champion infrastructure
Sr. Community Relations and Education Manager, RBD
Sanofi Genzyme
Seattle, WA
10.2017 - 01.2021
- Manage large Pacific NW territory via strategic business planning to support patients, families, community members and patient advocacy organizations. Using KPI's, analytics, insights, market research, competitive intelligence to identify strategic approach
- Reduce barriers to accessing companies' products through coordination with specialty pharmacies, social workers, health care providers and patient services
- Execute cross-functional collaboration with fellow business partners to ensure consistent implementation of strategy and tactics for quality improvements, performance management, vendor management
- Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders
- Marketed offerings and services to community
Health Systems Specialist/Nurse, Managed Care
Madigan Army Medical Center
JBLM, WA
02.2015 - 10.2017
- Managed health care referral approval process & follow up for over 32K active-duty service members, facilitating 23 TRICARE policy changes reducing denied referrals by 65%
- Managed multifunctional Transgender Care Team ensuring delivery of health care services as appropriate within policy regulations comprised of specialty care health care providers, military leadership, case management
- Developed best in class waiver templates for US Army Medical Corps following the only approved waiver by DHA for Transgender Reassignment Surgery
- Lean Six Sigma Project: Active-Duty Service Member Sleep Apnea program projected to save $600,000 - $700,000 annually
- Organized and managed contracts directly related to strategic mission of healthcare system.
Consumer Advocate / Nurse / Military Liaison
BioRx Specialty Pharmacy
Seattle, WA
01.2013 - 02.2015
- Confer with customers (physicians, health care personnel, and patients) during planning process to establish mutual therapeutic goals for increased adherence
- Managed vendors & worked with patients to deliver infusion support education in-home to ensure patient received best experience possible with their therapy regimen
- Developed military referral program market strategy resulting in recaptured care with average savings of $10,000-$250,000 per patient/year and 30% increase in business
Nurse Manager, McChord Immunization Clinic
Madigan Army Medical Center
JBLM, WA
01.2011 - 01.2013
- Reorganized immunization clinic developing policies, procedures & workflows to ensure 100% alignment to state & federal regulatory compliance and reporting
- Trained and managed team of LPNs as additional immunization clinic staff completely servicing (5) clinics for immunization support
- Maintained safeguarding of vaccine integrity of $43,000 worth per month without incident
- Coordinated & executed after-hours and weekend influenza clinic to maximize 100% patient protection
Education
Master of Arts - Health Care Administration
Ashford University
San Diego, CA10.2020
Bachelor of Arts - Organizational Management
Ashford University
San Diego, CA08.2016
Skills
- Building Strategic Partnerships
- Cross-Functional Teams
- Self-Driven, Motivate, Passionate, Tenacious
- Self-Driven, Self-Motivated, Passionate, Tenacious
- Project Management, Organizational Skills
- Supporting Product Launches
- Leading Branded & Non-Branded Presentations in Hemophilia
- Exceptional Communication, Collaboration Skills
Accomplishments
- 2020 Sanofi Circle of Excellence Award as a CoRe Manager
- Army Medicine Wolf Pack Award (2015 – 2017)
- Army Medical Command: Beneficiary Counseling Assistance Coordinator Award (2015 – 2017)
- Madigan Swan Award (2015 - 2017)
- BioRx Merit Promotion (2014)
- Hospital Best Clinic (2008 – 2012)
- Excellent JACHO score (2008 – 2012)
- Madigan Employee of the Quarter x 2 (2008 - 2012)
Certification
- Licensed Practical Nurse, WA State (LP60014524) - May 2008 - Present
- Sanofi Management Essentials - October 2020
Technical Competencies
· Veeva CRM/Salesforce/Veeva
· Project Management/Technology Support Systems (Agile, JIRA, Camtasia, Confluence, Smartsheets, Zoom Platform)
· Vendor Management Systems (P2P, E@SY Invoice, eBuy, Aravo)
· Proficient in MS Office Suite (Word, Excel, PowerPoint, Project, Visio, SharePoint, Teams, OneNote)
Timeline
Sr. Manager, Product Owner of ICare Patient Events
Sanofi US
01.2021 - Current
Sr. Community Relations and Education Manager, RBD
Sanofi Genzyme
10.2017 - 01.2021
Health Systems Specialist/Nurse, Managed Care
Madigan Army Medical Center
02.2015 - 10.2017
Consumer Advocate / Nurse / Military Liaison
BioRx Specialty Pharmacy
01.2013 - 02.2015
Nurse Manager, McChord Immunization Clinic
Madigan Army Medical Center
01.2011 - 01.2013
Master of Arts - Health Care Administration
Ashford University
Bachelor of Arts - Organizational Management
Ashford University