Disability examiner with great supervisor skills, seeks opportunity to implement customer service, critical thinking, and time management.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Disability Examiner
Disability Determination Services
2023.09 - Current
Expedited decision-making process for disability claims by effectively managing a high-volume caseload under strict deadlines.
Handled sensitive personal information with discretion while adhering to strict confidentiality guidelines set forth by the Social Security Administration.
Maintained contact with claimants and attorneys to determine claim status.
Organized, planned and documented materials for disability claims.
Assisted claimants in understanding their rights and responsibilities throughout the application process, enhancing customer satisfaction levels.
Improved disability claim processing efficiency by applying thorough knowledge of Social Security Administration policies and procedures.
Correctional Officer
Tennessee Department Of Corrections
2019.07 - Current
Enforce rules and keep order
Conduct searches for contraband items
Monitor and Supervise Inmate Activities in All Areas of Facility
Inspect Facilities to Make Sure They Meet Standards
Prepare Reports on Inmate Conduct
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Detected potential threats and quickly defused conflicts.
Maintained clear and open communications with facility areas to support safe operations.
Applied non-violent response tools and physical restraint during problematic situations.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Inventory Clerk
Quanta Computer
2015.01 - 2019.07
Forklift certified
Process the SAP parts and package the product for shipping
Utilized FedEx and UPS screens to make sure the tracking numbers are accurate prior to shipping
Preventing wrongs parts from being shipped out to customers
Communicate with management via emails
Supported management and other team members during physical inventory planning activities.
Identified obsolete parts and made arrangements for removal from inventory.
Used critical thinking and data analysis to continually improve inventory strategies.
Inspected incoming materials for damage.
Entered information into system to update status reports.
Performed inventory cycle counting and identified discrepancies.
Coordinated receipt of incoming materials and verified accuracy of items received.
Security Guard
First Choice Security
2018.08 - 2019.03
Patrol property to ensure security and safety of residents, visitors, and property
Monitor the equipment
Check ID verification
Oral and written communication skills
Investigated reported incidents to protect company assets.
Warned persons of rule infractions or violations and evicted violators from premises.
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry.
Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Education
Bachelor of Science - Criminal Justice
Hussian College
Clarksville, TN
09.2022
Associate of Applied Science - Criminal Justice
Daymar College
Murfreesboro, TN
03.2019
Skills
Customer Service
Organizational Skills
Report Writing
Eye for Detail
Patrol
Observation
CCTV Monitoring
Excel
Inmate Rights
First Aid and CPR Certified
Behavioral Disorders Familiarity
Non-Violent Intervention
Firearms Training
Head Counts
Contraband Searching
Inmate Supervision
Disciplinary Actions
Incident Reporting
Corrections
MS Office
Records Review
Interpret Medical Records
Claims Evaluation
Claims Processing
Disability Determination
Computer Skills
First Aid/CPR
Conflict Resolution
Timeline
Disability Examiner
Disability Determination Services
2023.09 - Current
Correctional Officer
Tennessee Department Of Corrections
2019.07 - Current
Security Guard
First Choice Security
2018.08 - 2019.03
Inventory Clerk
Quanta Computer
2015.01 - 2019.07
Bachelor of Science - Criminal Justice
Hussian College
Associate of Applied Science - Criminal Justice
Daymar College
Similar Profiles
Yonaira I Bou AgostoYonaira I Bou Agosto
Disability Examiner at Disability Determination ServicesDisability Examiner at Disability Determination Services