Danielle Maillet
Abilene,KS
Summary
Veteran Computer Repair Technician offering 10 years of experience delivering on-site and remote repair services. Dedicated to maintaining consistent data privacy policies. Known for providing quick, efficient repair services under strict time constraints.
Overview
10
10
years of professional experience
Work History
Computer Repair Technician
Self Employed Services
11.2013 - Current
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Decommissioned outdated equipment, referring devices to appropriate facilities or disposal personnel.
- Managed data transfers between systems and cloud storage mediums.
- Nurtured customer relationships and improved sales by 7%
Retail Sales Associate
Mclendons Hardware
09.2022 - 01.2023
- Greeted customers and helped with product questions, selections and purchases.
- Folded and arranged merchandise in attractive displays to drive sales.
- Supported efficient and timely replenishment of sales floor merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Developed professional relationships with customers to increase loyalty, retention and rapport
Education
Associate of Applied Science - Cyber Security
Butler Community College
El Dorado, KS 08.2023 - Current
Skills
- Network Security Measures
- Data Connectivity
- Memory Installation
- Disaster Recovery
- Microsoft Office
- Troubleshooting and Diagnostics
- Software Installation
- Data Recovery
- Linux Operating System
- CompTIA Network Certification
- CompTIA A Certified
Certification
Linux Command Line Certified
IT Fundamentals Certified
Timeline
Associate of Applied Science - Cyber Security
Butler Community College
08.2023 - Current
Retail Sales Associate
Mclendons Hardware
09.2022 - 01.2023
Computer Repair Technician
Self Employed Services
11.2013 - Current