Danielle Marley

• Enforced rules and regulations to maintain order among inmates.
• Responded to emergency situations and de-escalated hostile confrontations.
• Prepared reports to document incidents and violations.
• Coordinated with other law enforcement personnel to exchange information.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.
• Established team priorities, maintained schedules and monitored performance.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Created and managed budgets, efficiently allocating resources for social and community service projects.
• Collaborated with community members to develop and implement service initiatives.
• Participated in community events to promote services and engage with public.
• Established and maintained relationships with key stakeholders.
• Assessed community needs and identified resources for social and community service programs.

• Communicated with patients with compassion while keeping medical information private.
• Explained policies, procedures and services to patients.
• Conducted patient interviews prior to, during and after procedures to monitor conditions.
• Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
• Conducted assessments to obtain information for participant-centered plan of care.
• Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
• Implemented community outreach and engagement plans to reach vulnerable communities.
• Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.

Due to an injury I was unemployed from November 2021 through December 2021. Knee Surgery.

• Learned company processes, procedures and employee role functions.
• Enhanced leadership abilities through training and hands-on task completion.
• Supported staff training, development and evaluation.
• Maintained inventories through spot checks, complete physical inventory and reordering.
• Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
• Supervised medication administration, personal hygiene and other activities of daily living.
• Assisted individuals in learning and developing new skills.
• Tracked and reported clients' progress based on observations and conversations.
• Assisted with planning and coordination of activities and outings based on individual needs.
• Advocated for disabled individuals to foster communication and self-expression and achieve goals.

• Protected patient data in alignment with HIPAA privacy protocols.
• Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
• Developed comprehensive client-driven case plan with short and long-term goals.
• Constructed case notes and comprehensive reports for data entry into Avatar portal.
• Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
• Constructed case notes and comprehensive reports for data entry into Avatar.
• Spoke to community groups to explain and interpret purposes, programs and policies.
• Established and maintained relationships to meet community needs and avoid service duplication.

Due to pregnancy complications I was unable to work from December 2019 till delivery in June 2020.

• Verified application data and account information against legal documentation to determine accuracy and integrity.
• Evaluated applications and assessment results to determine eligibility and acceptance.
• Wrote error-free and professional correspondence on behalf of court system.
• Conducted assessments of foster homes and children under care.
• Interviewed client, parents, foster parents, school officials and other related parties to fully understand child's individual needs.
• Worked with care team to assess client needs and discuss collaborative treatment efforts.
• Maintained confidentiality through stringent handling of charts and data.
• Used job-related software to compose or prepare correspondence, case notes and technical reports
• Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.

• Worked with care team to assess client needs and discuss collaborative treatment efforts.
• Maintained confidentiality through stringent handling of charts and data.
• Used job-related software to compose or prepare correspondence, case notes and technical reports
• Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
• Interviewed clients individually and in groups to assess situations, capabilities and problems.
• Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
• Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
• Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
• Interfaced with local court system, attending court proceedings and working directly with attorneys.
• Arranged adoptions and found foster homes for abandoned or abused children.

• Completed routine rounds, checking with residents to meet care needs.
• Welcomed new residents and assisted with community adjustment.
• Managed administrative tasks, maintenance requests, room change process and incident reports.
• Maintained clean and well-organized environment for client happiness and safety.
• Assisted with resolving student conflicts and disputes.
• Served as positive role model for diverse group of individuals.
• Devised various activities for social, educational and recreational resident programs.
• Maintained student safety by enforcing compliance with campus rules.
• Responded and assisted with diverse needs of residents on wing.
• Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
• Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
• Answered telephones and routed calls or delivered messages.
• Interfaced with residents to address and resolve complaints or grievances.