Danielle Martin
Millersville,MD
Summary
Detail-oriented professional specializing in compliance monitoring and technical troubleshooting. Demonstrated success in managing exam logistics and ensuring adherence to procedures. Results-driven test proctor with expertise in data recording and crisis management. Proven ability to create a smooth testing environment through effective organization and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Test Proctor/Training Specialist
LG-Tek
Elkridge, Maryland
05.2024 - Current
- Monitored testing environments to ensure compliance with procedures and regulations.
- Prepared testing materials and set up examination rooms for candidates.
- Work in a military security environment.
- Observed test takers closely to ensure that no cheating was taking place during the exams.
- Organized seating arrangements according to individual needs or group sizes when needed.
- Assisted with troubleshooting technical issues related to computer-based testing.
- Ensured test takers followed all instructions and procedures during exams.
- Conducted pre-exam briefings for test takers about expectations for their behavior during the exam period.
- Maintained accurate records of test scores, attendance logs, and other pertinent data.
- Helped set up computers in classrooms or other designated areas before administering tests electronically.
- Implemented e-learning modules to support remote learning initiatives.
- Developed and maintained training materials, including job aids, handouts, and presentations.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Facilitated classroom instruction for groups up to 30 students.
- Prepared detailed reports analyzing course completion rates, learner satisfaction scores.
- Tracked attendees, participation and understanding of course material.
- Scheduled classes based on availability of classrooms, equipment or instructors.
Security Escort
CENCORE LLC
Linthicum Heights, Maryland
05.2022 - 11.2024
- Provide daily security escort services to escort uncleared contractors and visitors. Maintain visual and auditory contact, and control over uncleared individuals being escorted at all times. Maintain close proximity to visitors to prevent the intentional or unintentional disclosure of classified information, materials, or equipment. Detect and deter any covert attempt to obtain classified information, material, and equipment; remain alert and awake at all times while carrying out escort duties; and ensure security procedures and regulations are enforced.
- Monitored and escorted personnel in secure areas for safety compliance.
- Maintained accurate logs of escorted individuals and access points monitored.
- Collaborated with team members to improve escorting efficiency and processes.
Psychiatric Rehabilitation Services (PRP)
King Health Systems (KHS)
Baltimore, Maryland
11.2021 - 03.2024
- Coordinated community resources and services to assist clients in achieving goals.
- Educated clients and families about mental health conditions and coping strategies.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Accompanied patients to medical and counseling appointments.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Influenced patients' behavior with interaction, counseling or instruction.
- Assisted clients in setting realistic short-term goals that can be achieved within a specified timeframe.
- Collaborated with case managers on referrals for housing assistance programs or vocational training opportunities.
Education
Certificate of Technical Studies - Medical And Coding
American Career Institute
01-2011
High School Diploma -
Old Mill Senior High
Millersville, MD05-1995
Some College (No Degree) - Psychology
Anne Arundel Community College
Arnold, MDSkills
- Test administration
- Exam logistics
- Compliance monitoring
- Technical troubleshooting
- Data recording
- Security awareness
- Crisis management
- Test scoring
- Multitasking Abilities
- Decision-making
- Strong organization
- Microsoft outlook, word, and Excel
- Excel spreadsheet tracking
- Mental health education
- Record keeping
- HIPAA guidelines
- Exam monitoring
- E-learning development
TSP
- Top Security Clearance with poly Full Scope
References
References available upon request.
Timeline
Test Proctor/Training Specialist
LG-Tek
05.2024 - Current
Security Escort
CENCORE LLC
05.2022 - 11.2024
Psychiatric Rehabilitation Services (PRP)
King Health Systems (KHS)
11.2021 - 03.2024
Certificate of Technical Studies - Medical And Coding
American Career Institute
High School Diploma -
Old Mill Senior High
Some College (No Degree) - Psychology
Anne Arundel Community College