Deione Aldridge
Detroit
Summary
Dynamic professional with a proven track record at PSI, excelling in test security and customer service. Demonstrated leadership in implementing proctoring protocols and enhancing student confidence. Skilled in multitasking and problem-solving, ensuring smooth operations and a positive testing environment. Committed to upholding high standards of integrity and professionalism.
Overview
2026
2026
years of professional experience
Work History
Test Proctor
PSI
02.2023 - Current
- Ensured test integrity by vigilantly monitoring students during exams and addressing any issues or concerns promptly.
- Improved test security by regularly updating and implementing strict proctoring protocols and procedures.
- Efficiently organized examination materials prior to each session, reducing time spent searching for necessary items during exams.
- Provided exceptional customer service to both students and faculty, answering questions and resolving issues related to the testing process.
- Managed scheduling of exam appointments, maximizing availability while preventing overbooking or double-booking conflicts.
- Supported the overall goals of the testing center by consistently demonstrating professionalism, competence, and dedication to student success.
Poll Worker
City of Detroit
2020 - Current
- Educated first-time voters on proper voting procedure, promoting confidence in their ability to cast an informed ballot.
- Collaborated closely with local authorities to ensure security measures were implemented properly at polling locations throughout Election Day.
- Managed challenging situations calmly and professionally, effectively resolving disputes or disruptions within the polling place.
- Facilitated timely closure of polling stations at day''s end by reconciling votes quickly and accurately while maintaining proper documentation.
Server Team Lead
Delaware North Company
2011 - 2022
- Optimized resource usage by analyzing server loads and making necessary adjustments to configurations when required.
- Ensured compliance with relevant industry standards through diligent adherence to established policies and procedures regarding data governance, privacy protection, and system security.
- Enabled seamless scalability of the company''s IT infrastructure through careful capacity planning and strategic resource allocation decisions.
- Implemented robust backup procedures, safeguarding valuable data against loss or corruption.
Education
Arts
Wayne County Community College
Detroit, MI06.2016
Skills
- Test security
- Documentation
- Cultural sensitivity
- Policy adherence
- Assertiveness
- Disability awareness
- Test preparation
- Feedback provision
- Test administration
- Instruction clarity
- Test scoring
- Exam monitoring
- Proctoring techniques
- Punctuality
- Teamwork
- Customer service
- Leadership and inspiration
- Teamwork and collaboration
- Multitasking
- Problem-solving abilities
Timeline
Test Proctor
PSI
02.2023 - Current
Poll Worker
City of Detroit
2020 - Current
Server Team Lead
Delaware North Company
2011 - 2022
Arts
Wayne County Community College
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