Danielle J Martinez
Nampa,ID
Summary
I am a goal-oriented self-starter, with experience in all aspects of data management and customer service, including medical information technology. I have a solid work ethic, with a proven track record, and I’m looking forward to bringing my skill set to the table.
Overview
9
9
years of professional experience
Work History
Claims Assistant
Sedgwick
08.2023 - 11.2023
- Completed forms 130 (Closing out case), 141 (How and when the person was paid) and 142 (When was the person last paid.
- Managed 1-20 daily diaries
- Received 20-50 calls daily
- Helped customers calm down
- Worked hard in the mail room
- Processed documents into system to help claims adjusters
- Helped customers at front door of business
- Helped managers secure checks so they could sign them
- Upload medical records to file upon request
- I wrote checks for lawyers, Independent Medical Examiners, Nurses, and Medical Assistance
- Enrollment and Billing
Blue Cross of Idaho
08.2014 - 01.2015
- I efficiently, and correctly, maintain the enrollment and accounts e-filing system
- I network and communicate with representatives, applicants and members, to help ensure that the billing and enrollment information we have on file is accurate
- I employ my own knowledge, empathy, approachable demeanor, and a variety of computer programs- including elements of the MS Office package- to solve customer’s concerns.
Education
Associates - Medical Specialties
Stevens-Henager College
2010
Skills
- Quick 10-key
- Proficient in a variety of computer programs, including email, e-filing systems, scheduling, and databases
- Excellent interpersonal skills, leading to top-notch customer service
- I am an asset to a team, and can work equally well under my own supervision
- Efficient and accurate work turnover
- Strong, proven, problem solving skills
- Knowledge of medical billing and book-keeping, including an understanding of Idaho’s health insurance regulations and providers
Timeline
Claims Assistant
Sedgwick
08.2023 - 11.2023
Blue Cross of Idaho
08.2014 - 01.2015
Associates - Medical Specialties
Stevens-Henager College