Danielle Matthews
Milton,FL
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
5
5
years of professional experience
Work History
Cashier
Publix Grocery Store
Pace , FL
08.2021 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
Sales Associate
Harbor Freight
Milton, FL
04.2017 - 08.2017
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Milton High School
Milton, FL06-2011
Skills
- Product Recommendations
- ID Verification
- Drawer balancing
- Cash Register Operation
- Payment Collection
- Payment Processing
- Customer Service
- Merchandise Restocking
- Loyalty Program Promotion
- Guest inquiries
- Liquor Law Compliance
- Cleaning and sanitizing
Timeline
Cashier
Publix Grocery Store
08.2021 - 10.2021
Sales Associate
Harbor Freight
04.2017 - 08.2017
High School Diploma -
Milton High School
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