Danielle Matthews
Milton
Summary
Versatile professional combining retail experience with behavioral health expertise. Proficient in data collection and analysis, ensuring meticulous tracking of client progress while delivering exceptional customer service. Demonstrates reliable cash handling skills and an ability to adapt to various environments, enhancing overall customer satisfaction.
Overview
5
5
years of professional experience
Work History
Registered Behavior Technician
Lifelong behavioral services
Milton
04.2025 - Current
- Developed and implemented behavior intervention plans based on individualized needs.
- Implemented behavior intervention plans for clients under supervision.
- Collected and analyzed data to track client progress and inform intervention strategies.
- Monitored client progress data to assess effectiveness of interventions. and monitored progress of students' goals and objectives.
- Provided direct support during therapy sessions and skill-building activities.
- Delivered direct one-on-one instruction to children with autism across various settings to facilitate skill acquisition.
- Provided verbal prompts and physical guidance to support client learning.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Implemented visual supports such as schedules, picture cards.
Sales Associate
Target
11.2024 - 01.2025
- Assisted customers with product selection and inquiries.
- Processed transactions accurately at checkout stations.
- Accept payments, ensuring all prices and quantities are accurate, and provide a receipt to every customer
- Handled customer returns and exchanges efficiently.
- Process refunds and exchanges and resolve complaints
- Follow all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes
- Assisted in organizing promotional events at store locations.
- Collaborated with team members to enhance store presentation.
Cashier
Publix
08.2021 - 10.2021
- Delivered premier customer service by greeting customers and addressing their inquiries
- Weighing and scanning products, accepting payment and providing change
- Handled cash and other forms of tender with precision to ensure accurate transactions
- Bagged products promptly to enhance customer satisfaction during checkout
- Maintaining a neat and clean register area
- Assisting in other duties as assigned
- Conducted identification verification to ensure compliance with company policies
Education
High school diploma -
Milton High School
Milton, Florida06-2011
Skills
- Behavior intervention
- Behavioral Support Techniques
- Client Assessment
- Data analysis
- Progress tracking
- Visual Aid Development
- Therapy Environment Management
- Regulatory Compliance
- Customer Service
- Parent Communication
- Relationship management
- Time management
- Detail orientation
Timeline
Registered Behavior Technician
Lifelong behavioral services
04.2025 - Current
Sales Associate
Target
11.2024 - 01.2025
Cashier
Publix
08.2021 - 10.2021
High school diploma -
Milton High School