Myrtle A. Walcott
Freeport,NY
Summary
Seasoned Director of Health Information Management with over 20 years of experience, specializing in ensuring compliance with JCAHO Standards, Federal and State regulations, and various medical records reviews. Adept in ICD-10-CM and CPT-4 coding, DRGs, and APCs reimbursement methodologies. Demonstrates exceptional leadership and interpersonal skills, fostering professional relationships with state and national organizations to stay abreast of emerging trends and regulations. Proficient in healthcare compliance, including privacy and security regulations, and has extensive experience with electronic health records. Highly knowledgeable in medical terminology, classification systems, and vocabularies. Known for exercising sound judgment within well-defined practices and policies to effectively solve complex problems and lead teams towards achieving organizational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director of Health Information Management
Parker Jewish Institute
05.2021 - 02.2024
- Developed procedures for accepting revenue for Release of Information
- Enhanced patient care by implementing efficient health information management systems and processes.
- Streamlined data collection and analysis for improved decision-making in healthcare delivery.
- Collaborated with interdisciplinary teams to optimize workflow processes and enhance overall efficiency.
- Championed patient privacy and security by establishing stringent policies and procedures for handling sensitive information.
- Ensured regulatory compliance with state, federal, and industry standards through meticulous record-keeping practices.
Professor
ASA College
04.2019 - 01.2021
- Courses taught: Medical terminology, Law and Ethics. ICD-10 Coding
- Enhanced student understanding by designing interactive and engaging lectures.
- Increased course relevance by incorporating real-world examples and case studies into lesson plans.
- Improved student retention rates through proactive communication and support.
- Promoted collaboration by developing group projects and fostering a positive learning environment.
- Boosted overall department performance by mentoring junior faculty members and sharing best practices.
- Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
Network Director, Health Information Management
Jacobi Medical Center/North Central Bronx Hospital
05.2024 - 08.2019
- Oversaw 2 jobs sites
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Director of Health Information Management
Interfaith Medical Center
04.2006 - 02.2013
- Enhanced patient care by implementing efficient health information management systems and processes.
- Streamlined data collection and analysis for improved decision-making in healthcare delivery.
- Ensured timely access to accurate health information for healthcare providers by maintaining a well-organized records system.
- Monitored performance metrics for continuous process improvements within the Health Information Management Department.
- Conducted regular audits on health information systems to ensure data integrity, accuracy, and compliance with regulations.
- Oversee all aspects of medical coding operations for accurate billing practices leading to reduced financial risk.
- Conducted education and training activities for physicians, nursing staff and administrative personnel.
Director of Health Information Management
South Nassau Community Hospital
04.2014 - 03.2006
- Assisted with developing a comprehensive annual budget to reflect departmental needs based on changing internal and external environment
- Established a training program to correct duplicate medical record numbers.
- JCAHO – Ensures compliance
- HIPAA – Educate and train staff, assist with compliance
- Monitored DNFB report to ensure bills were process within five days for inpatient records and ten days for ambulatory cases
- Participated in revenue cycle meetings weekly
- Educated all managers on how to read and understand unbilled reports
- Processed six months back log of unassembled charts within a 2 month period
- Implemented training program for coders to acquire their Certified Coding Specialist License
- Developed procedures to monitor RAC , IPRO and third party payor denials
Director of Health Information Management
Mary Immaculate Hospital/St. Joseph Hospital
02.1997 - 10.2003
- Ensured policies and procedures were up to date.
- Worked collaboratively with risk management, department heads, IT and HR to minimize the potential risk of privacy and security breaches, to mitigate damages if any, and to resolve related issues
- Monitored regulatory denials as it relates to DRG issues
- Developed a physician query process to track incomplete documentation
- Developed comprehensive training programs, ensuring staff proficiency in electronic health record systems.
- Streamlined data collection and analysis for improved decision-making in healthcare delivery.
- Implemented quality improvement measures leading to enhanced patient satisfaction rates.
- Evaluated vendor solutions, selecting optimal products to meet organizational requirements while minimizing costs.
Education
Master of Science - Health Administration
Central Michigan University
Brooklyn, NY10.2002
Bachelor of Science - Health Information Management
Saint Joseph's College, New York
Brooklyn, NY06.1998
Associate of Science - Registered Health Information Technology
Borough of Manhattan Community College of The City University of New York
New York, NY06.1985
Skills
Service Level Agreements
Proficient in Quadramed, Epic, Sunrise, Meditech and Sigmacare
Interpersonal and written communication
Revenue Cycle Management
Operating Plans Development
Process Implementation
Interdepartmental Functions Coordination
Risk Management
Recruiting and interviewing
Budget Development
Performance Metrics
Excellent Communication
Certification
- Registered Health Information Technician (RHIT), 27233, 09/1986
- American Academy of Professional Coders (AAPC) CPC License, 01449768, 09/2016
Affiliations
- AHIMA
- AAPC
- Greater New York Association
- Healthcare Compliance Association
Timeline
Network Director, Health Information Management
Jacobi Medical Center/North Central Bronx Hospital
05.2024 - 08.2019
Director of Health Information Management
Parker Jewish Institute
05.2021 - 02.2024
Professor
ASA College
04.2019 - 01.2021
Director of Health Information Management
South Nassau Community Hospital
04.2014 - 03.2006
Director of Health Information Management
Interfaith Medical Center
04.2006 - 02.2013
Director of Health Information Management
Mary Immaculate Hospital/St. Joseph Hospital
02.1997 - 10.2003
Master of Science - Health Administration
Central Michigan University
Bachelor of Science - Health Information Management
Saint Joseph's College, New York
Associate of Science - Registered Health Information Technology
Borough of Manhattan Community College of The City University of New York
- Registered Health Information Technician (RHIT), 27233, 09/1986
- American Academy of Professional Coders (AAPC) CPC License, 01449768, 09/2016
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