Danielle McCabe
Wichita,KS
Summary
Experienced motivational leader, successfully communicates duties and tasks while exceeding company goals. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers while multitasking efficiently in fast paced environments.
Overview
12
12
years of professional experience
Work History
Shift Leader
McDonald's Restaurant
Haysville, KS
07.2024 - 10.2025
- Supervised team members to ensure adherence to operational standards and quality control.
- Trained new staff on food preparation, customer service, and health regulations.
- Implemented best practices for maintaining cleanliness and safety in the kitchen area.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Shelf Stocker
Walmart
Derby, KS
04.2021 - 08.2023
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in inventory management, tracking stock levels and expiration dates.
- Collaborated with team members to maintain store cleanliness and presentation standards.
- Handled customer inquiries regarding product locations and availability promptly.
- Trained new employees on stocking procedures and safety protocols effectively.
- Implemented best practices for restocking to enhance operational efficiency and workflow.
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
Cook/Cashier Team Lead
The Petroleum Club
Wichita, KS
09.2014 - 06.2019
- Prepared diverse menu items according to recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workstations and equipment ritually.
- Collaborated with team members to ensure timely meal service during peak hours.
- Monitored food safety practices, including proper storage and handling procedures.
- Trained new kitchen staff on cooking techniques and operational protocols.
- Developed seasonal menu options based on ingredient availability and customer preferences.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Led kitchen operations during high-volume events, ensuring consistent quality and service excellence.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Sales Associate Manager
At The Beach Tanning Salon
Wichita, KS
11.2015 - 03.2018
- Led team in implementing sales strategies to enhance customer engagement and drive revenue growth.
- Mentored junior associates on product knowledge and effective sales techniques, improving overall team performance.
- Analyzed market trends to identify opportunities for product placement and promotional campaigns.
- Developed training programs to enhance staff skills in customer service and conflict resolution.
- Coordinated inventory management processes to optimize stock levels and minimize shrinkage.
- Collaborated with marketing teams to design promotional materials that align with brand strategy.
- Established performance metrics to evaluate sales associate effectiveness and improve operational efficiency.
- Fostered strong relationships with key clients, enhancing loyalty and repeat business through personalized service.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Commercial CSR
Pizza Hut
Wichita, KS
01.2014 - 07.2016
- Managed customer inquiries and resolved complaints to enhance satisfaction and retention.
- Trained new staff on procedures and customer service best practices.
- Streamlined order processing systems to improve efficiency in service delivery.
- Coordinated promotional campaigns, ensuring accurate execution and customer engagement.
- Enhanced communication channels between kitchen staff and front-of-house team for improved order accuracy.
- Enhanced customer satisfaction by efficiently addressing and resolving concerns in a timely manner.
- Boosted company sales by providing exceptional product knowledge and outstanding customer service.
Education
Associate of Science - Nursing Practice
Butler Community College
Mulvane, KS05-2016
Skills
- Positive attitude
- Sales and upselling
- Motivational leader
- Multitasking Abilities
- Attention to detail
- Time management
- Task prioritization
- Cash handling
- Dedicated and reliable
- Food safety and quality
Timeline
Shift Leader
McDonald's Restaurant
07.2024 - 10.2025
Shelf Stocker
Walmart
04.2021 - 08.2023
Sales Associate Manager
At The Beach Tanning Salon
11.2015 - 03.2018
Cook/Cashier Team Lead
The Petroleum Club
09.2014 - 06.2019
Commercial CSR
Pizza Hut
01.2014 - 07.2016
Associate of Science - Nursing Practice
Butler Community College