Danielle McCall

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Thrived in a fast-paced restaurant located in busy Galleria area, utilizing my problem-solving skills and multitasking abilities

Cultivate effective strategies to enhance guest satisfaction and support team productivity

Attended to guests needs promptly and efficiently to satisfy guests requests and special dietary needs

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.