Danielle Meadows
Stuarts Draft,VA
Summary
A success-driven professional with over five years of experience in the food and beverage industry. Demonstrates expertise in guest relations, sales strategies, and service optimization, resulting in profitability and improved feedback scores. Aspiring to transition into Sales and Marketing, leveraging strong negotiation skills and a commitment to fostering meaningful relationships to drive business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Boar's Head Resort
Charlottesville, VA
05.2023 - Current
- Analyze sales data, guest and member feedback, and market trends to inform strategic decisions. Pioneered data-driven initiatives to enhance brand reputation.
- Introduce new menu items and service strategies, driving revenue growth.
- Collaborate with chefs to craft compelling menus, boosting guest and member engagement and satisfaction.
- Resolve guest and member complaints swiftly, ensuring a positive dining experience and retention.
- Optimize daily operations to elevate service quality and guest satisfaction, resulting in measurable improvements in feedback scores.
Restaurant Manager
Cracker Barrel Old Country Store Inc
Harrisonburg, VA
03.2017 - 05.2023
- Guided guests through catering selections and assisted in selecting the most suitable option for large events and holiday parties, boosting guest satisfaction and profitability.
- Led team to improve guest satisfaction, enhance dining experience, and operational efficiency.
- Implemented cost-saving measures, reducing waste, and increasing profitability.
- Resolved guest issues promptly, ensuring high retention and positive reviews.
Education
Advanced High School Diploma -
Stuarts Draft High School
Stuarts Draft, VA05.2018
Skills
- Guest Relations
- Multi-tasking
- Sales Strategies
- Negotiation Skills
- Service Optimization
- Time Management
Certification
- ServSafe Certified
- Completed Manager Training Program through CBOCS
Timeline
Restaurant Manager
Boar's Head Resort
05.2023 - Current
Restaurant Manager
Cracker Barrel Old Country Store Inc
03.2017 - 05.2023
Advanced High School Diploma -
Stuarts Draft High School
- ServSafe Certified
- Completed Manager Training Program through CBOCS
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