Danielle Miller
Waconia,MN
Summary
Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Buddy Boy Fine Barbeque
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Iron Tap Craft Brew & BBQ
12.2019 - 12.2022
- Wait staff member responsible for serving food and beverages in a timely manner.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Developed long-term professional relationships with many customers who became loyal diners.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
No Degree - Exercise Physiology
Gustavus Adolphus College
Saint Peter, MN05.2024
Skills
- Adaptable and Flexible
- Service Prioritization
- Workflow Coordination
- Customer Service and Rapport
Timeline
Server
Buddy Boy Fine Barbeque
05.2023 - Current
Server
Iron Tap Craft Brew & BBQ
12.2019 - 12.2022
No Degree - Exercise Physiology
Gustavus Adolphus College
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