Websites
Summary
Skills
Accomplishments
Overview
Work History
Education
Timeline
Danielle Moore

Danielle Moore

Software Product Management

Summary

Hardworking Software Product Manager with 3+ years of experience collaborating with teams to build seamless and cost-effective products. Excellent interpersonal and organizational skills. Experienced with assessing market competition by comparing company's product to competitor's products.

Skills

  • Product Lifecycle Management
  • Product Vision and Strategy
  • Stakeholder Management
  • Competitive Analysis
  • Requirements Gathering
  • ROI Analysis
  • Roadmap Development
  • Timeline Management
  • Agile Software Development
  • Scrum Framework
  • Jira, Atlassian, Aha!

Accomplishments

  • Presented a compelling business case to secure a 33% increase in internal resources and optimized allocation across the customer training department, showcasing my ability to influence and lead teams without direct hierarchical ownership.
  • Identified a significant customer pain point and took the lead in updating and rewriting the Reporting package requirements, strategically prioritizing their release to effectively address challenges and enhance overall product performance.
  • Demonstrated a proactive approach in prioritizing and addressing defects, improvements, and enhancements, releasing 3 bug fix updates in 1.5yrs and launching the 2nd generation software shortly thereafter.
  • Collaborated with Product Owner Team in the development of SimplicityChrom software, launch, improvement, hotfixes, and sustainment.

Overview

13
13
years of professional experience

Work History

Sr. Field Applications Scientist, Life Sciences

908 Devices
09.2022 - 01.2024
  • Provided advanced onsite training and technical support to biopharmaceutical customers, focusing on delivering exceptional customer service and collecting valuable feedback.
  • Provided continuous feedback to product groups on system performance, features and potential problems while collaborating with development groups on future product developments.
  • Helped transform customer experience by implementing new support tools and processes.
  • Sought and developed process improvements to provide service and support, meet revenue targets and improve customer satisfaction.
  • Developed, wrote and edited technical documentation and training materials for internal use.

Global Product Manager, Chromatography Software

PerkinElmer
01.2019 - 06.2022
  • Collaborated directly with customers, prioritizing their business needs to guide the development of product strategies that align with their objectives.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Managed product demonstrations and testimonials for performance evaluation.

Field Applications Scientist, Toxicology

Phenomenex
10.2015 - 01.2019
  • Crafted and executed on-site analytical chemistry methods, providing dedicated technical support and fostering collaboration with customers to address challenging applications in chromatography and mass spectrometry.

Education

Chemistry -

University of Missouri- Kansas City
  • Graduated Cum Laude

Timeline

Sr. Field Applications Scientist, Life Sciences - 908 Devices
09.2022 - 01.2024
Global Product Manager, Chromatography Software - PerkinElmer
01.2019 - 06.2022
Field Applications Scientist, Toxicology - Phenomenex
10.2015 - 01.2019
University of Missouri- Kansas City - Chemistry,
Danielle MooreSoftware Product Management