Danielle Moreno
Visalia,California
Summary
Dynamic and dedicated professional with experience at Sonic, excelling in customer service and salesmanship. Proven ability to enhance customer satisfaction through effective communication and order accuracy. Strong work ethic and flexibility in fast-paced environments, complemented by skills in food preparation and teamwork. Committed to maintaining cleanliness and efficiency in all tasks.
Overview
6
6
years of professional experience
Work History
Carhop
Sonic
06.2024 - Current
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Enhanced sales by upselling menu items and promoting daily specials.
- Collaborated with team members to provide exceptional customer experiences.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
- Improved efficiency by restocking supplies during downtime periods between orders.
- Maintained a clean and organized workspace for efficient food preparation and delivery.
- Assisted in the training of new carhops, sharing best practices for success in the role.
Assembly Line Worker
Livia Global
01.2020 - 08.2022
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Education
Pre-health
California State University, Fresno
Fresno, CAMt. Whitney High School
Visalia, CA06.2023
Skills
- Good communication
- Drive-thru experience
- Flexible schedule
- Strong work ethic
- Cleaning and sanitizing
- Order accuracy
- Beverage preparation
- Salesmanship
- Cleanliness
- POS system operation
- Fast and efficient
- Willing to learn
- Teamwork and collaboration
- Quick learner
- Customer service
- Tray carrying and balancing
- Flexibility
- Heavy lifting
- Safe food handling
- Food preparation
- Order taking
- Kitchen support
Timeline
Carhop
Sonic
06.2024 - Current
Assembly Line Worker
Livia Global
01.2020 - 08.2022
Pre-health
California State University, Fresno
Mt. Whitney High School
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