Danielle Morris

• Directed team of 10+ employees by establishing goals and delegating tasks effectively.
• Oversaw quality assurance initiatives to maintain high standards in product and service delivery.
• Mediated employee conflicts to ensure effective dispute resolution.
• Scheduled managers, drivers, and insiders, optimizing hours without exceeding limits.

Managed customer service inquiries and complaints to enhance client satisfaction.

• Executed comprehensive opening, closing, and shift change procedures to uphold daily operational standards.
• Reviewed completed work for quality, consistency, and adherence to specifications.
• Implemented quality control measures to maintain high standards across operations.

• Ensured compliance with safety regulations and company policies.
• Managed customer service inquiries and complaints in a timely manner.
• Supervised daily operations including scheduling shifts, assigning duties.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Recruited and trained new employees to meet job requirements.
• Implemented quality control measures to uphold company standards.
• Conducted regular inventory checks to maintain accurate stock levels and minimize loss