Danielle Nelson

Resolved complex IT issues, ensuring efficient operation of networks, systems, hardware, and software.

Supported development and maintenance of local area networks and servers for stable IT infrastructure.

Designed and maintained a knowledge management structure, enhancing end-user access to critical information.

Streamlined access paths to information suites, improving productivity for end-users.

Monitored and implemented cyber policies, ensuring compliance and safeguarding organizational data.

Conducted advanced research for GVS, MS Teams, and Skype, creating user manuals that addressed Army-wide challenges.

Provided technical guidance to personnel on IT matters as a subject matter expert.

Contributed to strategic IT decision-making as a member of the Enterprise Review Board Committee.

Oversaw comprehensive SHARP program, training over 1,600 associates annually in sexual harassment prevention and response.

Developed engaging training sessions to ensure compliance with Department of Defense regulations.

Acted as primary contact for victims, providing advocacy and essential resources.

Delivered informative briefings on SHARP policies to diverse audiences.

Collaborated with leadership to promote a culture of respect and accountability.

Oversaw custody and security of prisoners while delivering medical support.

Maintained precise records of prisoner behavior and treatment plans.

Managed unit supply inventory, ensuring compliance with facility policies.

Enforced facility rules and regulations, responding effectively to incidents.

Maintained security and order within a correctional facility, safeguarding staff and inmates.

Processed paperwork, maintaining detailed and accurate records.