Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Nicosia

Babylon,NY

Summary

Seeking a full-time position that offers professional challenges utilizing excellent time management and problem-solving skills. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Logistics Coordinator

Rockwell Industries International
03.2023 - Current
  • Experienced in coordinating domestic and international freight shipments.
  • Tracked orders and notified customers of status or potential delays.
  • Adapted quickly to unexpected disruptions to minimize negative impacts on business operations.
  • Reduced customs clearance delays by ensuring accurate documentation and timely communication with regulatory agencies.
  • Enhanced customer satisfaction by ensuring timely and accurate quotes for products and services.

Sales Support Specialist

National Business Capital
11.2022 - 03.2023
  • Managed 50+ incoming calls each day with utmost professionalism and knowledgeable service
  • Distribute leads and Emails to Sales Representatives
  • Communicate effectively and provide assistance to current and prospective clients
  • Weekly meetings with Business Advisors and established an clear schedule of follow ups to be done weekly
  • Data entry of clientele information
  • Analyzing pipeline notes and communication with clients

Customer Service Assistant

MTK Electronics
07.2022 - 11.2022
  • Managed customer accounts, responding to inquiries and resolving customer service issues
  • Assisted in processing industrial and military customer contracts to insure MTK compliance with specific processes and delivery dates
  • Organized customer data and tracked inventory
  • Responded to incoming inquiries from customers and vendors

Loan Processor

East Coast Capital Corp
01.2021 - 05.2022
  • Assisted in closing over $25 million dollars of loans
  • Evaluated credit histories for applications
  • Assisted loan officers with requests and tasks needed to complete and process applications
  • Met loan application deadlines which insured timely processing both for the company and applicant
  • Researched and corrected errors in applications for clients
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants
  • Prepared documents for underwriting by verifying client income, credit reports, and other information

Education

Bachelor of Science - Direct and Interactive Marketing, Economics

Fashion Institute of Technology, State University of New York
New York, NY
05.2020

Associate - Applied Science in Business Administration

Suffolk County Community College State University of New York
Selden, NY
05.2018

New York State Cosmetology License - Cosmetology

Eastern Suffolk BOCES
Riverhead, NY
06.2016

Skills

  • Mac
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Office
  • Photoshop
  • Facebook
  • Instagram
  • Twitter
  • Pinterest
  • YouTube
  • Snapchat
  • Encompass
  • Credit Plus
  • Pc/MRP
  • Salesforce
  • SM3

Timeline

Logistics Coordinator

Rockwell Industries International
03.2023 - Current

Sales Support Specialist

National Business Capital
11.2022 - 03.2023

Customer Service Assistant

MTK Electronics
07.2022 - 11.2022

Loan Processor

East Coast Capital Corp
01.2021 - 05.2022

Associate - Applied Science in Business Administration

Suffolk County Community College State University of New York

New York State Cosmetology License - Cosmetology

Eastern Suffolk BOCES

Bachelor of Science - Direct and Interactive Marketing, Economics

Fashion Institute of Technology, State University of New York
Danielle Nicosia