DANIELLE NORTON
Derby,USA
Summary
Knowledgeable Wrangler with solid background in handling and managing livestock. Proven ability to ensure well-being and safety of animals while maintaining ranch operations smoothly. Demonstrated expertise in animal husbandry and effective communication with team members.
Overview
4
4
years of professional experience
Work History
Wrangler
Heart Six Guest Ranch
04.2024 - 06.2024
- Supervised safety procedures during horse rides and interactions to provide safe and enjoyable ranch stays for guests.
- Improved horse handling skills by implementing safe and effective techniques for daily care and training.
- Provided essential first aid treatment for injured horses, addressing health concerns promptly to minimize recovery time.
- Maintained cleanliness and safety of corrals and horse facilities.
- Enhanced guest experience with engaging trail rides, incorporating local history and wildlife information.
- Collaborated with team members to create enjoyable and memorable experiences for all ranch visitors.
- Observed animals and notified supervisor of signs of illness.
- Examined animals for signs of sickness and overall herd health.
- Herded livestock using horses or ranch ATVs.
Assembler
EAGLE ENTERPRISES
08.2023 - 01.2024
- Maintained safe and clean working environment by complying with procedures, rules, and regulations
- Met production goals by efficiently managing time while working on the assembly line
- Followed detailed verbal or written instructions and visual aids to perform assembly work
- Inspected parts for defects during each step of the assembly process to ensure quality control standards were met
- Inspected parts for proper insertion and placement
- Read print drawings to determine dimensions, design, and materials for construction
- Loaded and unloaded materials onto conveyors and carts
- Increased production efficiency by assembling components quickly and accurately.
Scare Actor
WICKED ISLAND
09.2022 - Current
- Showed strong organizational skills by managing multiple tasks simultaneously during peak hours
- Created a frightening atmosphere with special effects, props, costumes, and makeup
- Applied advanced acting techniques including vocal projection, facial expressions, and body language
- Exhibited excellent communication skills when interacting with guests of all ages
- Demonstrated outstanding physical stamina while performing for long periods of time
- Exhibited expert knowledge of the facility's policies and procedures for emergency situations
- Employed effective crowd control techniques to ensure safe and orderly flow of traffic through the attraction
- Maintained cleanliness of assigned area throughout shift and after closing each night
- Demonstrated exceptional ability to stay in character and improvise new lines when needed
- Utilized creative problem-solving abilities to quickly resolve guest complaints or issues
- Developed engaging interactions with guests while ensuring their safety at all times
Amusement Ride Operator
MAIN STREET AMUSEMENTS
06.2021 - 09.2021
- Responded quickly to emergency situations, alerting appropriate personnel as needed
- Organized paperwork related to ride operations such as waivers and ticket sales
- Maintained accurate ride logs, documenting daily maintenance and inspections
- Performed routine safety checks of all amusement park equipment
- Managed multiple tasks simultaneously while providing exceptional guest service
- Operated amusement rides in a safe and efficient manner while ensuring customer satisfaction
- Provided friendly and professional customer service to guests at all times
- Displayed an upbeat attitude while working in a fast-paced environment
- Assisted with loading and unloading passengers onto various types of amusement rides
- Monitored riders during their experience on the attraction, offering help or guidance as needed
- Ensured the safety of riders by following all safety protocols for each ride
- Assisted with general housekeeping duties such as sweeping floors, cleaning windows
- Routinely checked that harnesses were securely locked prior to allowing riders on attractions
- Adhered to strict policies regarding rider height restrictions for certain attractions
Server
WAFFLE HOUSE
08.2020 - 11.2020
- Responded quickly to meet customer needs and resolve problems
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Used good communication skills to reduce guest dissatisfaction
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Memorized menu to help diners make informed meal choices
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Processed payments and completed register transactions accurately
- Prepared and served food and beverages to customers
- Delivered customer checks and securely processed credit card or cash payments
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Jotted down customer orders and promptly delivered food and drinks
Education
High School Diploma -
Clear Springs High School
League City, Texas04.2021
Skills
- Measuring Tools
- Assembly and Production
- Product Assembly and Disassembly
- Creative Solutions
- Performance Improvement
- Diverse Audiences
- Voice Acting
- Customer Satisfaction
- Time Management
- Makeup Artistry
- Audience Engagement
- Sales Expertise
- Dining Area Maintenance
- Food and Beverage Pairings
- Table Setting Arrangements
- Food Sales and Promotion
- Suggestive Selling
- To-Go Order Preparation
- Dish Preparation
- Order Accuracy
- Customer Service
- Ride Operation
- Ticket Tracking
- Equipment Inspection
- Safety Rules Enforcement
- Sanitation Practices
- Patron Satisfaction
- Stamina maintenance
- Audience engagement
- Horse training
- Guest services
- Horseback riding
- Weather awareness
- Riding instruction
- Herd management
- Animal training
- Animal care
- Heavy lifting
- Fence repair
- Safety management
References
References available upon request
Timeline
Wrangler
Heart Six Guest Ranch
04.2024 - 06.2024
Assembler
EAGLE ENTERPRISES
08.2023 - 01.2024
Scare Actor
WICKED ISLAND
09.2022 - Current
Amusement Ride Operator
MAIN STREET AMUSEMENTS
06.2021 - 09.2021
Server
WAFFLE HOUSE
08.2020 - 11.2020
High School Diploma -
Clear Springs High School
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