DANIELLE NOUMON
Virginia Beach,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution.
Overview
22
22
years of professional experience
2
2
Certification
Work History
Specialty Systems Testing Analyst
GEICO
06.2014 - Current
- Support testing for Boat, Cycle, RV, and Umbrella lines of business.
- Analyze system changes.
- Design, document, and execute user test scenarios to identify and report defects.
- Troubleshoot and open bugs for production issues.
- Monitor resolution of bugs and test fixes.
- Complete pre-implementation testing for new system modifications to assess potential impacts.
Endorsement Specialist
GEICO
03.2003 - 06.2015
- Processed endorsement request from Auto Service and Underwriting departments.
- Researched and resolved questions regarding endorsement process.
- Assisted in training new and existing Endorsement Technicians.
- Collaborated to develop productivity goals.
- Helped to update outdated procedures.
- Followed all company policies and procedures to deliver quality work.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
Insurance Counselor
GEICO
01.2002 - 03.2003
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Provided coverage option information to assist clients in protecting assets.
- Upsold additional products and services after identifying customer needs and requirements.
Education
Bachelor of Arts - Fine Arts
Norfolk State University
Norfolk, VA12.2008
Skills
- Reviewing Test Scenarios
- System Verification
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Work effectively in fast-paced environments
Certification
Microsoft Certified: Azure Fundamentals
Issued July 2023
Credential ID 302AFD2BCA2D8AAD
Certified SAFe 6 Agilist, Scaled Agile Inc
Certificate ID: 67304203-7822 Expires 8/13/2024
Timeline
Specialty Systems Testing Analyst
GEICO
06.2014 - Current
Endorsement Specialist
GEICO
03.2003 - 06.2015
Insurance Counselor
GEICO
01.2002 - 03.2003
Bachelor of Arts - Fine Arts
Norfolk State University