Supported patient scheduling, ensuring timely appointments and efficient workflow in a high-volume environment.
Assisted with inventory management, tracking supplies to maintain optimal stock levels for seamless operations.
Coordinated communication between patients and staff, enhancing overall patient experience and satisfaction.
Streamlined office procedures, improving operational efficiency through process optimization and team collaboration.
Technician
Kesler Eye Care
08.2023 - 12.2023
Performed tonometry, optical coherence tomography, and auto-refraction testing to support patient assessments. Helped maintain accurate records of test results for future reference. Assisted in preparing patients for examinations and procedures.
Facilitated insurance authorization processes to ensure timely patient care.
Managed patient scheduling to optimize clinic workflow and enhance patient experience.
Assistant Manager
Freddy's, Frozen Custard & Steakburgers
Kansas City
09.2019 - 09.2022
Oversaw daily operations for opening and closing shifts.
Facilitated team member development through targeted training and coaching initiatives.
Spearheaded inventory management and budget adherence to drive financial success.
Relocation Advisor
Southwind, You Move Me
09.2022 - 01.2023
Directed planning and estimation processes for interstate relocations across the United States.
Implemented self-management strategies to optimize productivity and efficiency.
Assisted customers with inquiries and concerns to enhance satisfaction. Supported team members in delivering quality service in hospitality settings. Facilitated smooth operations by addressing guest needs promptly.
Server
Ignite Wood Fire Grill
Kansas City
01.2017 - 09.2019
Managed organization and service of banquet parties to ensure seamless guest experiences.
Assisted in organizing daily tasks and schedules to enhance productivity. Supported team members in managing workloads effectively. Helped maintain a structured environment for project completion.
Executed bartending operations, ensuring efficient service and customer satisfaction.
Server and Bartender
On the Border
12.2011 - 09.2017
Developed innovative drink recipes to enhance menu offerings.
Directed planning, organization, and management of bar and lounge operations.
Oversaw maintenance and cleaning of bar equipment to ensure optimal performance.