OBJECTIVE: SEEKING OPPURTUNITY TO BECOME A VALUED TEAM MEMBER IN A HIGHLY RESPECTED ORGANIZATION.
POSSES STRONG COMMUNICATION SKILLS AND INTERATCTION WITH PATIENTS AND CUSTOMERS.
RECOGNIZED FOR THE ABILITY TO ADAPT AND LEARN QUICKLY. I HAVE EXCELLENT ATTENDANCE RECORD, SUPERIOR WORK ETHIC, POSITIVE ATTITUDE AND TEAM SPIRT.
. PROCESS AUTHORIZATIONS FOR NON-MEDICAL WAIVER SERVICES.
SUPPORT THREE TEAMS OF CASE MANAGERS
.ENTER AUTHORIZATIONS RECIEVED FROM PROVIDER EMAILS
.USE DYNAMO TO PROCESS THOSE SERVICES
.USE QNXT TO VERIFY ELIGIBILITY
USE PSS AND WEB-CM TO VERIFY ELIGIBILITY AND PROCESS AUTHORIZATIONS AS WELL.
. Schedule appointments for orthopedic physicians
. check in and check out patients per protocols
. collected co-pays
. Answered phones and directed calls to appropiate departments
. SCHEDULE APPOINTMENTS ACCORDING TO PATIENTS NEEDS
. TRANSFERRED TO ORLAND PARK LOCATION,
. BECAME A PATIENT CARE TECHNICIAN
. ROOMED PATIENTS, VITAL SIGNS, EKG, PHLEBOTOMY
. ASSISTED IN CHECK IN AND CHECK OUT PROCESS
.
. MET AND EXCEEDED SALES AND PRODCUTIVITY AND QUALITY ASSURANCE GOALS.
. MARETER AND DISTRIBUTOR OF FINANCIAL WEALTH BUILDING PRODUCTS
. ASSISTED CUSTOMER OF FEATURES AND BENEFITS AND RETURNS OF PRODUCTS.
. ASSISTED WITH DOLPHIN SHOW
. NARRATED SEA LIONS, WALRUS AND ELEPHANT SHOWS
. ASSISTED WITH CROWED CONTROL