DANIELLE PATEL
Medford,NJ
Summary
Experienced pediatric nursing leader with progressive clinical and operational leadership experience at Children’s Hospital of Philadelphia. Currently serving as Lead Nurse for a high-volume ambulatory pediatric care center providing care to approximately 32,000 patients annually. Demonstrates expertise in nursing operations, workforce planning and staffing, clinical quality and safety, staff development, workflow optimization, patient advocacy, and interdisciplinary collaboration. Committed to advancing clinical excellence, operational efficiency, and high-quality, patient- and family-centered care.
Overview
1
1
Certification
7
7
years of professional experience
Work History
LEAD NURSE
Karabots Pediatric Care Center, Children's Hospital of Philadelphia (CHOP)
Philadelphia, PA
2023.10 - Current
- Lead daily clinic operations and partner with Triad Leadership, medical providers, and multidisciplinary teams to maintain safe, efficient patient flow and continuity of care.
- Direct real-time staffing operations, including daily call-outs, per diem utilization, schedule changes, coverage planning, and resource allocation to support safe staffing.
- Managed nursing schedules, timecards, attendance concerns, and performance processes, enhancing staff development in collaboration with Nurse Manager and organizational leadership.
- Perform complex clinical and telephone triage, assess patient acuity, provide clinical guidance, and coordinate urgent and ambulatory care needs.
- Serve as a primary escalation resource for complex patient and family concerns, advocating for patients and facilitating resolution through multidisciplinary collaboration.
- Direct seasonal vaccine operations and high-volume Flu and Beyfortus clinics, coordinating scheduling, staffing, supplies, resources, and operational execution.
- Serve as clinic lead for Point-of-Care Testing (POCT), overseeing quality control, compliance, staff education, competency validation, and credentialing.
- Develop and implement clinical education, policies, workflow changes, and safety initiatives to promote regulatory compliance, reduce clinical risk, and improve operational reliability.
- Conduct initial and ongoing staff competency assessments, provide performance feedback, mentor nursing staff and Nurse Externs, and support professional development.
- Co-lead annual nursing performance evaluations and address personnel concerns and staff conflicts through professional communication, mediation, and collaborative problem-solving.
- Manage complex provider scheduling and appointment capacity, collaborating with template builders and clinical leadership to optimize access and clinic resources.
- Evaluated nursing care delivery systems and operational workflows, identifying opportunities for quality improvement, safety, and cost reduction.
- Lead the development and implementation of clinic-based pilot programs, establishing and refining workflows for potential broader organizational adoption.
REGISTERED NURSE / CHARGE NURSE / TELEPHONE TRIAGE NURSE
Children's Hospital of Philadelphia (CHOP)
Philadelphia, PA
2020.04 - 2023.10
- Led daily clinical operations as Charge Nurse, coordinating staff and patient assignments to facilitate efficient care delivery.
- Performed telephone triage, gathering patient histories and symptoms, assessing acuity using established protocols, and determining appropriate disposition.
- Assessed patient needs, prioritized treatment, supported patient flow, and collaborated with physicians to coordinate timely care.
- Coordinated same-day and first-available appointments for urgent patient needs, optimizing patient access through EPIC and provider availability.
- Provided comprehensive pediatric nursing care and patient/family education focused on disease management, prevention, wellness, and self-care.
- Trained and supported new RNs on clinical best practices and hospital policies, enhancing team competency and adherence to standards of care.
- Supported patients and families as an advocate, collaborating with multidisciplinary teams to ensure safe and effective care.
- Maintained accurate electronic medical record documentation, ensuring timely communication of patient concerns and follow-up needs to improve care coordination.
REGISTERED NURSE
Voorhees Pediatric Facility
Voorhees, NJ
2019.07 - 2021.06
- Delivered direct pediatric nursing care, administered medications, monitored patient conditions, and ensured accurate clinical documentation for optimal patient outcomes.
- Monitored vital signs, patient behavior, and fluid intake/output to identify and address emerging clinical concerns proactively.
- Collaborated with interdisciplinary teams to enhance patient safety and ensure effective care delivery.
- Responded to emergency situations with clinical judgment, efficiency, and composure.
Education
Bachelor of Science - Nursing (BSN)
Gwynedd Mercy University
Gwynedd Valley, PA2019-05
Bachelor of Science - Health Sciences
Stockton University
Absecon, NJ2016-05
Skills
- Direct patient care
- Clinical Competency(POCT)
- Vaccine and Seasonal Clinic Management
- Nursing/Provider Scheduling & Capacity Management
- Policy & Workflow Implementation
- Quality Improvement & Patient Safety(KAPS)
- Clinical Education & Staff Development
- Clinical Supply and Inventory Management
- Budget Management
- Patient Advocacy
Certification
Basic Life Support (BLS) — Current
Timeline
LEAD NURSE
Karabots Pediatric Care Center, Children's Hospital of Philadelphia (CHOP)
2023.10 - Current
REGISTERED NURSE / CHARGE NURSE / TELEPHONE TRIAGE NURSE
Children's Hospital of Philadelphia (CHOP)
2020.04 - 2023.10
REGISTERED NURSE
Voorhees Pediatric Facility
2019.07 - 2021.06
Bachelor of Science - Nursing (BSN)
Gwynedd Mercy University
Bachelor of Science - Health Sciences
Stockton University