Danielle Patteson
Keokuk,IA
Summary
Dynamic and mission-driven leader with extensive experience in operations, staff development, and community engagement. Proven history of strengthening member satisfaction, optimizing workflow, and supporting organizational sustainability.
Healthcare professional with extensive expertise in clinic management and patient services. Adept at optimizing operational efficiency and driving improvements in patient satisfaction. Known for fostering collaborative team environments and achieving organizational goals with focus on adaptability and commitment.
Overview
19
19
years of professional experience
Work History
Clinic Director
All About Eyes Optometry
Quincy, IL, USA
01.2017 - Current
- Led clinic operations ensuring member-centered service.
- Built strong relationships to support engagement and loyalty.
- Facilitated training and development to enhance staff performance.
Assistant Store Manager
Jet Stop
Burlington, IA, USA
01.2015 - 01.2017
- Supported store operations, trained staff, and ensured excellent customer service.
- Managed financial transactions with accuracy.
Player Relations Supervisor
Catfish Bend Casino
Burlington, IA, USA
01.2013 - 01.2015
- Delivered high-level guest service, ensured compliance, and collaborated across teams to resolve concerns and improve operations.
Cashier
Fast Break
Fort Madison, IA, USA
01.2007 - 01.2012
- Provided quick and friendly service, handled transactions, and maintained organization of the checkout environment.
Education
High School Diploma -
Fort Madison High School
Fort Madison, IA01-2005
Skills
- Patient Growth & Engagement
- Records Management
- Staff Leadership & Training
- Workflow Optimization
- Microsoft Office / Excel
- 108 WPM & 10-Key Efficiency
Locations
- Quincy, IL
- Burlington, IA
- Fort Madison, IA
Timeline
Clinic Director
All About Eyes Optometry
01.2017 - Current
Assistant Store Manager
Jet Stop
01.2015 - 01.2017
Player Relations Supervisor
Catfish Bend Casino
01.2013 - 01.2015
Cashier
Fast Break
01.2007 - 01.2012
High School Diploma -
Fort Madison High School