Results-driven managing director and business owner with a strong background in operations management, staff training, and service quality. Proven ability to lead teams, improve workflows, and support retention, revenue growth, and customer satisfaction. Brings a collaborative, hands-on approach to building efficient, high-performing operations.
Work History
Managing Director
1 Year 10 Months
Retro Fitness of Fairless Hills | 01.2025 - Current
Managed daily club operations, maintaining smooth member service and facility standards.
Supervised staff schedules, coaching team members on sales, service, and accountability.
Monitored membership activity, supporting retention efforts and resolving service concerns promptly.
Tracked performance targets, reviewing reports to identify improvement opportunities and staffing needs.
Increased overall company performance by implementing strategic management initiatives and streamlining operations.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Owner
4 Years 4 Months
Fitspirational Health LLC | 07.2022 - Current
Directed daily operations, aligning services, scheduling, and client support with business goals.
Developed wellness offerings and refined program delivery to improve client experience.
Built marketing initiatives across digital channels to increase brand visibility and client engagement.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Designed personalized training programs aligned with client goals, fitness assessments, and movement limitations.
Conducted fitness consultations to evaluate readiness, discuss goals, and recommend appropriate training packages.
Monitored client progress, adjusted routines, and maintained consistent accountability throughout training cycles.
Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
Fostered supportive and motivational environment, significantly increasing client commitment to long-term health and fitness goals.
Personal Trainer
4 Years 8 Months
Retro Fitness of Fairless Hills | 03.2022 - Current
Developed personalized training programs aligned with client goals, fitness levels, and injury considerations.
Coached members on proper exercise technique, reducing injury risk and improving workout effectiveness.
Assessed fitness progress and adjusted programs to maintain motivation and consistent results.
Motivated clients through structured accountability, supporting adherence to training and wellness routines.
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Increased client retention through consistent communication, motivation, and support.
Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
Director of Fitness
2 Years 4 Months
Retro Fitness of Fairless Hills | 09.2022 - 01.2025
Directed fitness floor operations, ensuring members received consistent support and safe workout guidance.
Coordinated personal training schedules, matching trainer availability with member goals and appointments.
Monitored trainer performance, reinforcing service standards and workout programming quality.
Delivered fitness consultations, recommending appropriate training packages and membership solutions.
Maintained fitness records, scheduling accuracy, and client progress documentation.
Improved department workflows, streamlining communication between front desk, trainers, and management.
Evaluated equipment needs and made strategic purchasing recommendations to optimize facility usage and minimize costs.
Conducted regular performance reviews for staff members, providing constructive feedback to support growth and development.
Increased personal training revenue by developing targeted marketing strategies for fitness services.
Championed a culture of continuous improvement by regularly soliciting feedback from members and staff, implementing necessary changes to better serve their needs.
Oversaw successful implementation of group exercise classes, leading to increased class attendance rates and customer satisfaction.
Coordinated special events such as health fairs or charity fundraisers to promote wellness within the broader community.
Optimized member engagement through consistent communication via social media platforms, email newsletters, and informational sessions on current fitness trends or topics.
Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
Owner
15 Years 3 Months
Private Tutoring Services | 08.2009 - 11.2024
Developed individualized lesson plans aligned with student learning needs and academic goals.
Assessed student progress regularly and adjusted instruction to address skill gaps.
Explained complex concepts clearly using patient, supportive one-on-one teaching methods.
Monitored assignments, quizzes, and homework completion to support consistent academic performance.
Adapted teaching strategies for different learning styles, abilities, and subject levels.
Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
Teacher
2 Years 1 Month
Bristol Township School District | 05.2009 - 06.2011
Designed standards-aligned lesson plans supporting differentiated instruction and student engagement.
Delivered direct instruction across core subjects while maintaining structured, productive classroom environment.
Assessed student progress using formative and summative data to adjust instruction.
Adapted teaching strategies to meet diverse learning needs and support academic growth.
Developed individualized education plans aligned with student needs, state standards, and compliance requirements.
Monitored student progress and adjusted instruction using assessment data and observed performance.
Implemented behavior intervention strategies to support positive conduct and classroom engagement.
Communicated regularly with parents, guardians, and support staff regarding student development and goals.
Documented services, progress notes, and compliance records accurately for administrative review.
Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
Provided targeted instructional support to struggling learners, identifying specific areas for improvement and designing effective intervention plans.
Coordinated with general education teachers to develop accommodations or modifications necessary for successful inclusion of students with special needs in mainstream classrooms.
Taught multiple subjects to students with intellectual or emotional disabilities.
Redirected students using Positive Behavior Support (PBS).
Streamlined classroom processes by integrating technology tools such as interactive whiteboards and assistive devices designed for students with disabilities.
Encouraged parent and guardian involvement in educational process, enhancing home-school connection and supporting student achievement.
Implemented individualized education plans for students with diverse learning needs, ensuring personalized support.
Advocated for rights and needs of students with special education requirements, ensuring access to appropriate resources and accommodations.
Coordinated with multidisciplinary teams to ensure comprehensive educational and emotional support for students.
Monitored student performance to evaluate effectiveness of instructional strategies.
Education
Master of Arts - Special Education
Holy Family University | Philadelphia, PA | 05-2020
Dean's List [Semester and Year]
Bachelor of Arts - General Education
Holy Family University | Philadelphia, PA | 05-2009
Dean's List [Semester and Year]
High School Diploma
Pennsbury School District | Fairless Hills, PA | 06-2002