Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Pestich

Baltimore,MD

Summary

Goal and detail oriented individual. Focused on providing excellent customer service in an efficient and timely manor. I have years of experience in various fields.

Overview

21
21
years of professional experience

Work History

Paint Department Associate

The Home Depot
04.2024 - 08.2025
  • Operated paint mixing machinery to ensure accurate color matching and consistency.
  • Maintained inventory of paint supplies, ordering materials as needed to prevent shortages.
  • Applied safety protocols while handling hazardous materials in compliance with industry standards.
  • Assisted in training new staff on equipment operation and safety procedures for optimal performance.

Customer Service Associate

Wawa, Inc
05.2014 - 12.2024
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, and tables.

Guest Experience Specialist

Petco Animal Supplies
01.2019 - 11.2019
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Offer customers carry-out service at the completion of transactions.

Food Court/Deli Clerk

ShopRite of Aramingo Avenue
05.2018 - 10.2018
  • Wrap, weigh, label and price cuts of meat.
  • Prepare and place meat cuts and products in display counter, so they will appear attractive and catch the shopper's eye.
  • Prepare special cuts of meat ordered by customers.
  • Clean and organize eating, service, and kitchen areas.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
  • Wash dishes, glassware, and silverware after meals.
  • Arrange tables and decorations according to instructions.
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
  • Store food in designated containers and storage areas to prevent spoilage.
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
  • Take and record temperature of food and food storage areas such as refrigerators and freezers.

Deli Clerk

Food Depot
02.2018 - 04.2018
  • Same as listed previously

Veterinary Assistant

Northeast Animal Hospital/World of Animals of Mayfair
06.2004 - 03.2014
  • Observe the behavior and condition of animals and monitor their clinical symptoms.
  • Managed controlled drug inventory.
  • Care for and monitor the condition of animals recovering from surgery.
  • Perform laboratory tests on blood, urine, or feces, such as urinalyses or blood counts, to assist in the diagnosis and treatment of animal health problems.
  • Administer emergency first aid, such as performing emergency resuscitation or other life saving procedures.
  • Prepare and administer medications, vaccines, serums, or treatments, as prescribed by veterinarians.
  • Fill prescriptions, measuring medications and labeling containers.
  • Collect, prepare, and label samples for laboratory testing, culture, or microscopic examination.
  • Prepare treatment rooms for surgery.
  • Clean kennels, animal holding areas, surgery suites, examination rooms, or animal loading or unloading facilities to control the spread of disease.
  • Take animals into treatment areas and assist with physical examinations by performing such duties as obtaining temperature, pulse, and respiration data.
  • Provide veterinarians with the correct equipment or instruments, as needed.
  • Clean and sterilize instruments, equipment, or materials.
  • Prepare animals for surgery, performing such tasks as shaving surgical areas.
  • Give enemas and perform catheterizations, ear flushes, intravenous feedings, or gavages.
  • Maintain instruments, equipment, or machinery to ensure proper working condition.
  • Provide assistance with animal euthanasia and the disposal of remains.
  • Provide information or counseling regarding issues such as animal health care, behavior problems, or nutrition.
  • Perform a variety of office, clerical, or accounting duties, such as reception, billing, bookkeeping, or selling products.

Education

Associate of Science - Pharmacy

Lincoln Technical Institute
Philadelphia, PA
11.2008

Skills

  • Excellent people skills
  • Microsoft Excel/Word/Office proficient
  • Filing and Data Archiving

Timeline

Paint Department Associate

The Home Depot
04.2024 - 08.2025

Guest Experience Specialist

Petco Animal Supplies
01.2019 - 11.2019

Food Court/Deli Clerk

ShopRite of Aramingo Avenue
05.2018 - 10.2018

Deli Clerk

Food Depot
02.2018 - 04.2018

Customer Service Associate

Wawa, Inc
05.2014 - 12.2024

Veterinary Assistant

Northeast Animal Hospital/World of Animals of Mayfair
06.2004 - 03.2014

Associate of Science - Pharmacy

Lincoln Technical Institute

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Danielle Pestich