Danielle Plouffe
Reading,MA
Summary
Motivated and detail-oriented museum professional with experience in both collections management and visitor services. Skilled in database administration, TMS, and non-profit administration, with a proven ability to thrive in both behind-the-scenes and public-facing roles. Adept at working with curators, registrars, front-of-house teams, and volunteers to ensure smooth planning and execution of tours and exhibitions.
Overview
7
7
years of professional experience
Work History
Curatorial Assistant, Historic Buildings
Historic Royal Palaces
08.2023 - 01.2024
- Conducted research for various buildings curation projects across Kensington Palace, Hampton Court Palace, and the Tower of London.
- Analyzed historic building interiors, giving insight into potential areas of interest and future restorative planning and/or use of the site.
- Transcribed historical documents for future research / interpretive use.
Collections Assistant
The William Morris Society
08.2023 - 01.2024
- Reconfigured collection storage to optimize object safety.
- Oversaw student and researcher access to collection objects, demonstrating safe handling techniques.
- Oversaw database management tasks including data entry/inputting new acquisitions and updating existing records, enhancing collection organization.
Association Administrator
Center of Association Management, Inc. (CAMI)
05.2025 - Current
- Manage large-scale membership databases for four non-profit organizations, updating records and renewing memberships.
- Oversee corporate sponsorships for our organizations; soliciting, processing payments, and managing all sponsor needs / requests.
- Provide financial assistance for our organizations, reconciling monthly income and expenses, generating invoices, and processing payments.
- Organize three highly attended conferences a year, including all marketing, speaker, sponsorship, and registration coordination.
Farm Guide / Functions Assistant
Historic New England
05.2024 - Current
- Develop an in-depth understanding of the history of Casey Farm to lead professional guided tours of the farm, farmhouse, and family cemetery.
- Assist with the setup and breakdown of major site events, such as weekly farmers markets, weddings, and festivals.
- Assist the Site Manager with a wide range of tasks, including, but not limited to, updating signage, cleaning the museum gallery, moving farming equipment, and selling merchandise and memberships.
Tour Guide
Preservation Society of Newport County
05.2024 - 12.2024
- Developed and maintained extensive knowledge of four different houses, delivering informative narratives while adapting to audience interests and knowledge levels.
- Assisted with admissions, scanning tickets and memberships, audio tour, etc.
- Monitored guests to ensure the safety and security of the houses, collections, and other visitors.
Visitor Welcome Assistant
National Army Museum
01.2023 - 04.2023
- Greeted guests in with friendliness and professionalism.
- Provided customer service by answering visitor inquiries and offering information about exhibits.
- Assisted in inventory management, restocking merchandise, and maintaining visual displays.
Collections Assistant (Volunteer)
Museum of Croydon
09.2022 - 01.2023
- Provided preventative conservation services, maintaining and recording pest traps, temperature, relative humidity levels, and
building fabric integrity. - Handled museum objects, transporting them between the galleries and the museum stores.
- Carried out condition checks of objects, taking detailed notes and reporting concerns.
- Maintained the museum’s collections database.
- Communicated across departments, collaborating with archives, events, and education.
Palace Host (Seasonal)
Historic Royal Palaces
04.2022 - 09.2022
- Delivered engaging historical narratives to enhance visitor experience during guided tours.
- Developed and maintained comprehensive knowledge of palace history and preservation initiatives.
- Managed costume care and maintenance, preserving quality and appearance.
- Supervised volunteers, maximizing efficiency while fostering an enthusiastic atmosphere among participants.
Assistant Collections Manager
Metropolitan Wealth Management, LLC
03.2019 - 08.2021
- Worked as an intern before being hired as Assistant Collections Manager.
- Managed the daily upkeep of a substantial private collection of a wide range of objects.
- Utilized the collections management system TMS on a daily basis.
- Handled collection objects daily.
- Assisted with the purchase of new acquisitions.
- Demonstrated flexibility in handling the day-to-day challenges of working with an actively used collection (ie. damages, loss, inquiries, etc.)
- Performed research on collection objects and prepared summaries of findings.
Education
Master of Arts - Museum and Gallery Studies
Kingston University
London, UK01.2023
Bachelor of Arts - Cultural and Historic Preservation
Salve Regina University
Newport, RI05.2021
Skills
- Database administration
- TMS Gallery Systems
- Public lecturing
- Exhibit preparation
- Public engagement
- Gallery installation
- Collection management
- Visitor services
- Art handling
- Condition reporting
- Cataloguing artworks
- Educational programming
Certification
- Object Handling, Museum of London - 2021-2022
- Object Packing & Storage, Museum of London - 2021-2022
- Museum Pest Training - 2021
Accomplishments
- Discovered records of the only woman known to have held the position of "Royal Rat Catcher" to the King of England, providing intriguing material for further research. My findings were included in an exhibition at Kensington Palace.
- Collaborated with a small team to undertake the first in-depth architectural analysis in centuries of the Doctor's House within the Tower of London.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Association Administrator
Center of Association Management, Inc. (CAMI)
05.2025 - Current
Farm Guide / Functions Assistant
Historic New England
05.2024 - Current
Tour Guide
Preservation Society of Newport County
05.2024 - 12.2024
Curatorial Assistant, Historic Buildings
Historic Royal Palaces
08.2023 - 01.2024
Collections Assistant
The William Morris Society
08.2023 - 01.2024
Visitor Welcome Assistant
National Army Museum
01.2023 - 04.2023
Collections Assistant (Volunteer)
Museum of Croydon
09.2022 - 01.2023
Palace Host (Seasonal)
Historic Royal Palaces
04.2022 - 09.2022
Assistant Collections Manager
Metropolitan Wealth Management, LLC
03.2019 - 08.2021
Master of Arts - Museum and Gallery Studies
Kingston University
Bachelor of Arts - Cultural and Historic Preservation
Salve Regina University