Danielle Presley

C & J Clark's Shoe Store

Newark, DE

10.2017 - Current

Monitored staff performance and provided feedback to ensure quality customer service.
Ensured compliance with safety regulations, company policies, and procedures.
Trained new employees on job duties and company policies.
Resolved customer complaints in a professional manner.
Reviewed daily sales reports to identify areas of improvement.
Maintained inventory levels by ordering supplies as needed.
Audited cash registers at the end of each shift for accuracy.
Analyzed data from customer surveys and implemented changes accordingly.
Provided guidance and support to team members when needed.
Performed administrative tasks such as filing documents or preparing reports.
Interacted with customers regularly to ensure their needs were met.
Promoted products and services offered by the company through various media channels.
Responded to customer questions regarding products, prices and availability.
Complied with company policies, objectives and communication goals.