Ryan Lee
Myrtle Beach,SC
Summary
Motivated, professional, and experienced leader with a proven ability to drive teams towards success. Exceptional communication and problem-solving skills, coupled with a talent for building relationships and motivating team members. Consistently achieves organizational objectives through the development of successful teams.
Overview
9
9
years of professional experience
Work History
FULL TIME TEAM LEAD
Vera Bradley
2021.04 - Current
- Assisted in the recruitment and onboarding of new team members
- Delegated tasks to team members according to project requirements and employee strengths
- Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks
- Assumed responsibility for resolving technical issues when required
- Provided input for staff member's performance review.
RETAIL SALES CONSULTANT
Prime Communications
2019.09 - 2021.04
- Assistant customers with customer service issues with AT&T products
- Identify the customers, needs, make suggestions, and answer questions
- Performed daily opening and closing procedures including counting cash drawers and checking all equipment for proper functioning
- Followed merchandising standards set forth by management for visual presentation of merchandise
- Stayed up-to-date on new products, services, pricing plans., to provide accurate information to customers.
COMMUNITY MARKETING AGENT
Wyndham Destinations Resort
2019.04 - 2019.09
- Pre-Qualify any potential customers and entice customers to attend a sales preview tour of Wyndham Resorts
- Responsible for maintaining production at or above preforming standards
- Give great customer service to all guest encountered at all locations.
IN HOUSE SALES REPRESENTATIVE
Wyndham Destinations Resort
2018.05 - 2019.04
- Establish commonality and build rapport with current owners and prospective new owners
- Articulate the benift of owning a timeshare that is tailored to each type of owner
- Help generate sales through initializing transactions and utilizing proper closing techniques
- Educated customers about features of different properties they are interested in purchasing.
ASSISTANT MANAGER
Lucky Brand Outlet
2015.10 - 2018.05
- Helped oversee the daily operations of the store, managing staff and inventory
- Coached and mentored new employees on company policies and procedures
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Conducted regular performance evaluations with staff members to ensure goals were being met efficiently
- Established clear communication channels between staff members to ensure smooth workflow throughout the store.
Education
ASSOCIATE IN ARTS (A.A.) IN SPORTS TOURISM -
Horry-Georgetown Technical College
09.2014
Skills
- Operational Efficiency
- Safety Lead Identification
- Task Monitoring
- Process Improvement Initiatives
- Team Monitoring
- Customer Focus
- Coaching and Mentoring
- Performance Improvement
- Teamwork and Collaboration
- Team Supervision
- Staff Training
Personal Information
Date of Birth: 06/27/1990
References
References available upon request
Timeline
FULL TIME TEAM LEAD
Vera Bradley
2021.04 - Current
RETAIL SALES CONSULTANT
Prime Communications
2019.09 - 2021.04
COMMUNITY MARKETING AGENT
Wyndham Destinations Resort
2019.04 - 2019.09
IN HOUSE SALES REPRESENTATIVE
Wyndham Destinations Resort
2018.05 - 2019.04
ASSISTANT MANAGER
Lucky Brand Outlet
2015.10 - 2018.05
ASSOCIATE IN ARTS (A.A.) IN SPORTS TOURISM -
Horry-Georgetown Technical College
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