Danielle Preston
Columbus
Summary
Seeking a challenging full-time or part-time position, and obtain a position where I can utilize my variety of skills Performance-oriented independent contractor with proven attention to detail and experience. Drives project success and customer satisfaction with high-quality work. Expert the field and always willing to go extra mile to meet budget and schedule targets.
Overview
16
16
years of professional experience
Work History
Independent Contractor
Arise Platform
Columbus
06.2020 - 03.2024
- Delivered high-quality customer service through various communication channels.
- Resolved customer inquiries promptly via phone or email communication channels.
License Adjuster
SAFELITE
Columbus
06.2018 - 03.2019
- Handled and filed property and casualty claims.
Member Service Rep for Molina Healthcare
BLOOM Insurance Agency
Bloomington
08.2015 - 01.2016
- I handled all member account issues, handled EOB, discussed and dispute claims issues.
Patient Care Advocate
World Wide Medical Services
Tampa
09.2014 - 01.2015
- Discussed EOB reached out to members INS Agency and providers so that the member could get the device they needed.
VIP Hostess/ VIP Manager
Club Tropicana
Indianapolis
01.2012 - 08.2013
- Delt with a lot of customers service making sure the guest had everything they needed and the hostess did their duties.
PODS, Shipper
LIDS Warehouse
Indianapolis
03.2013 - 05.2013
- Packed and shipped out hats and misc.
Telemarketer/CSR
The Campaign Center
Bloomington
06.2008 - 09.2010
- Outbound calls made to people to get donations for different organisations.
Cashier
A1 Airport Parking
Indianapolis
01.2008 - 04.2008
- Passed out parking passes and took payment for the airport parking.
Education
Bachelor of Science - Medicine
Everglades University
Tampa, FL07-2028
Cannabis Executive Certification -
Clevenland School of Cannabis
Cleveland, OH12.2021
High School Diploma -
Perry Meridian High School
Indianapolis, IN05-2008
Skills
- Type 45 wpm
- Proficient with Microsoft
- Great with computers
- Sales and Marketing experience
- Excellent with phones
- Great communication skills
- Wonderful customer service skills
- Customer service
- Claims processing
- Communication skills
- Problem resolution
- Patient care
- Team collaboration
- Time management
- Regulatory compliance
- Quoting and estimating
- Deadline adherence
- Scheduling
Timeline
Independent Contractor
Arise Platform
06.2020 - 03.2024
License Adjuster
SAFELITE
06.2018 - 03.2019
Member Service Rep for Molina Healthcare
BLOOM Insurance Agency
08.2015 - 01.2016
Patient Care Advocate
World Wide Medical Services
09.2014 - 01.2015
PODS, Shipper
LIDS Warehouse
03.2013 - 05.2013
VIP Hostess/ VIP Manager
Club Tropicana
01.2012 - 08.2013
Telemarketer/CSR
The Campaign Center
06.2008 - 09.2010
Cashier
A1 Airport Parking
01.2008 - 04.2008
Bachelor of Science - Medicine
Everglades University
Cannabis Executive Certification -
Clevenland School of Cannabis
High School Diploma -
Perry Meridian High School
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