Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Pulley

Erwin,TN

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Overview

11
11
years of professional experience

Work History

Customer Service

Walmart
01.2014
  • Met personal, team and company goals in customer service environment
  • Uphold first-rate customer service standards by greeting visitors and answering telephones
  • Anticipated guest needs, delivering exceptional customer service to exceed expectations
  • Provided helpful and enthusiastic customer service to all guests

Assistant Team Leader

H&R Block
Erwin, TN
01.2025 - Current
  • Managed team workload to reach targets for specific tasks.
  • Collaborated with team members to achieve project goals within tight deadlines, ensuring timely completion.
  • Managed day-to-day operations of the department, ensuring smooth functioning of all administrative tasks related to staff scheduling, resource allocation, and workload distribution.

Assistant

All Out Landscape and Design
01.2023 - Current
  • Kept clean, organized and well-stocked workspaces
  • Coordinated schedules between multiple parties to ensure efficient use of time during meetings or appointments
  • Drafted memos, letters, and reports on behalf of supervisors or managers

Team Leader

Dollar General
01.2015 - 01.2016
  • Organized schedules and daily assignments for team, leveraging individual knowledge, and strengths to maximize team success
  • Assisted front-line personnel with delivering timely service to customers by expertly managing support needs
  • Trained staff in job roles, business policies and industry best practices

Education

Diploma -

Unicoi County High School
Erwin, Tn
05.2013

Skills

  • Multitasking
  • Excellent Communication
  • Teamwork and Collaboration
  • Goal Setting
  • Active Listening
  • Reliability
  • Strong Problem Solver

Timeline

Assistant Team Leader

H&R Block
01.2025 - Current

Assistant

All Out Landscape and Design
01.2023 - Current

Team Leader

Dollar General
01.2015 - 01.2016

Customer Service

Walmart
01.2014

Diploma -

Unicoi County High School
Danielle Pulley