Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
11
11
years of professional experience
Work History
Customer Service
Walmart
01.2014
Met personal, team and company goals in customer service environment
Uphold first-rate customer service standards by greeting visitors and answering telephones
Anticipated guest needs, delivering exceptional customer service to exceed expectations
Provided helpful and enthusiastic customer service to all guests
Assistant Team Leader
H&R Block
Erwin, TN
01.2025 - Current
Managed team workload to reach targets for specific tasks.
Collaborated with team members to achieve project goals within tight deadlines, ensuring timely completion.
Managed day-to-day operations of the department, ensuring smooth functioning of all administrative tasks related to staff scheduling, resource allocation, and workload distribution.
Assistant
All Out Landscape and Design
01.2023 - Current
Kept clean, organized and well-stocked workspaces
Coordinated schedules between multiple parties to ensure efficient use of time during meetings or appointments
Drafted memos, letters, and reports on behalf of supervisors or managers
Team Leader
Dollar General
01.2015 - 01.2016
Organized schedules and daily assignments for team, leveraging individual knowledge, and strengths to maximize team success
Assisted front-line personnel with delivering timely service to customers by expertly managing support needs
Trained staff in job roles, business policies and industry best practices