Danielle Quiroz

• Trained in food safety guidelines, Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements
• Kept stations stocked and ready for use to maximize productivity.
• Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
• Created identical dishes numerous times daily with consistent care, attention to detail and quality.

• Trained new chefs on menu items and kitchen procedures.
• Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
• Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
• Observed and tested food to determine whether food was cooked sufficiently and according to recipes.
• Implemented food quality specifications through menu planning, plate presentation and quality checks.
• Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
• Analyzed forecast sheets and production plans to prepare ingredients for daily menu.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Took over line positions in event of emergency.

• Worked closely with manager to provide effective assistance for specific aspects of business operation.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Oversaw development and implementation of quality educational programs.
• Developed engaging and effective curricula for students aged infant to 6 years.
• Developed curriculum and lesson plans to achieve objectives of each course.
• Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
• Acquired grants and other sources of funding for educational programs and projects and drafted proposals and agreements to support proper allocation.

• Executed cash transactions quickly and accurately
• Oversaw overnight store operations, including staff assignments and production lists
• Supervised 13+ employees per shift
• Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning
• Managed 5 team members, including scheduling, training and conflict resolution.
• Delegated work to employees based on shift requirements, individual strengths and unique training.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
• Managed customer complaints and rectified issues to complete satisfaction.
• Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
• Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
• Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
• Cultivated environment focused on customer satisfaction and unparalleled support.

• Scheduled and directed staff in daily work assignments to maximize productivity
• Managed kitchen operations for high grossing, fast-paced fair concession kitchen
• Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques
• Certificate: Nutrition
• Managed validation of documentation to regulate underwriting and closing requirements.
• Provided end-of-month audits of resort to upper management as required.
• Booked large groups of people for weddings, seminars, conferences and other events and offered best available room rates.
• Managed team of front desk agents, supervising personnel in issue resolution.
• Responded to and resolved guest issues or complaints.
• Trained newly hired top talent to fill key positions and maximize productivity.
• Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
• Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
• Documented participant attendance, engagement and progress.
• Cross-trained employees to do other jobs within business, increasing job skills and productivity.

Certificate in legal assisting August 4,2022

The Legal Assisting Certificate is a one-year course of study consisting of 30 units of legal specialty courses. Legal courses cover basic substantive and procedural areas including civil litigation, legal research and legal writing, contracts, and torts in addition to electives within the program. This certificate is in full compliance with California Business and Professions Code section 6450 regarding preparation for work in this field.

• incorporate basic legal theories in various substantive areas of law as required by supervising attorney. • define and use legal terminology accurately and appropriately. • differentiate between relevant and irrelevant information and evidence. • research relevant legal authority. • verify the currency of relevant legal authority. • draft correspondence to be sent to clients or opposing counsel and others. • prepare basic legal documents for signature and submission to court by the supervising attorney. • organize professional assignments efficiently. • support the supervising attorney in all phases of legal practice. • demonstrate ethical behavior in the legal setting. • recognize acts that may constitute the unlicensed practice of law. • express their thoughts effectively, both orally and in writing, with attorneys and clients.

This vocational training program prepares future early childhood workers and educators to work with diverse children in early childhood settings. The program includes academic instruction, job skills training, field experiences, and civic and community engagement skills. Students learn to integrate developmentally appropriate practices and apply them to curriculum design for teaching young children.