Danielle Rhoten
11377 Cedar Run Road,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Gym Associate
Sweat Fitness Center
Copperas Cove, TX
01.2021 - 03.2021
- Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
- Maintained a clean and organized gym environment, ensuring all equipment was in proper working order.
- Greeted members and guests upon arrival, provided facility tours, and answered questions.
- Answered phones, issued equipment and completed guest check-in.
- Returned equipment to proper locations and re-racked weights, equipment and accessories.
- Ensured safety of all patrons by monitoring the gym floor during peak hours.
- Discussed fitness classes with members to fit lifestyle goals, addressing physical limitations.
- Managed customer accounts using specialized software systems and updated member information as needed.
Warehouse Worker
Marvin Windows And Doors, Inc.
Roanoke, VA
10.2018 - 04.2019
- Organized warehouse space for efficient storage of products.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assembled orders according to customer requests.
Receptionist
H&r Block
Hopewell, Virginia
12.2017 - 03.2018
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
Event Specialist
Sams Club Distribution
Colonial Heights, VA
12.2016 - 08.2017
Demo Event Specialist
Sam's Club
Colonial Heights, VA
12.2016 - 08.2017
- Maintained accurate records of all expenses related to the demo event.
- Provided customer service during the demo event by answering questions, explaining product features and demonstrating product use.
- Organized, coordinated and managed all aspects of the demo event including setup and takedown.
- Collected contact information from interested customers to follow up with additional sales and product information.
- Answered questions and helped customers find items while offering samples.
- Engaged customers warmly and encouraged each to try products, boosting sales of [Type] items.
- Provided technical support for audio and visual equipment used in demonstrations when necessary.
Education
Associate of Applied Science -
J Sargeant Reynolds Community College
Richmond, VA05-2022
High School Diploma -
Hopewell High School
Hopewell, VA06-2016
Virginia Commonwealth University
Richmond, VASkills
- Scheduling Appointments
- Administrative Tasks
- Multitasking
- Front Desk Communications
- Problem-Solving Abilities
- Active Listening
- Guest Services
- Problem-Solving Aptitude
- Attention to Detail
- Professionalism
- Team Collaboration
Accomplishments
- Alpha Alpha Alpha honor society (Tri-Alpha Honor Society)
- Alpha Sigma Lambda Honor Society
- First Generation Honor Society
Timeline
Gym Associate
Sweat Fitness Center
01.2021 - 03.2021
Warehouse Worker
Marvin Windows And Doors, Inc.
10.2018 - 04.2019
Receptionist
H&r Block
12.2017 - 03.2018
Event Specialist
Sams Club Distribution
12.2016 - 08.2017
Demo Event Specialist
Sam's Club
12.2016 - 08.2017
Associate of Applied Science -
J Sargeant Reynolds Community College
High School Diploma -
Hopewell High School
Virginia Commonwealth University
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