Danielle Sadicario
Keansburg,NJ
Summary
Resourceful leader and dedicated problem solver. With 12 years of expertise in organizing business operations to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Eager to become part of the team to achieve company goals.
Overview
17
17
years of professional experience
Work History
Project Manager/Operations Manager (Contract)
CCW LLC
01.2024 - Current
- Implemented new cloud-based software from current server
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Lead a successful launch of cloud-based software, coordination cross functional teams to ensure on-time delivery within budget
- Grew company’s social media following and maintained a 10% increase in engagement
- Managed projects from procurement to commission.
- Negotiated and managed third-party contracts related to project deliverables.
Team Lead (Promoted) – Project Coordinator
J&S Flooring LLC
01.2023 - 01.2024
- Onboarded and trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage 38 different stores to meet production goals.
- Produced detailed reports for team members, meetings and emailed for auditing purposes
- Oversaw scheduled routes for up to 50 install crews to ensure efficiency
- Co-managed social media/marketing and managed Google, Yelp, and review pages.
- Managed schedules, accepted time off requests and found coverage for short crews.
Project Coordinator
J&S Flooring LLC
06.2020 - 01.2023
- Coordinated directly with over 15 estimators, 50 installers, and 38 store partners
- Exceeded productivity standards, ensuring overall accuracy and completion of tasks and projects
- Supervised multiple projects at a time from start to completion by prioritizing needs and delegating assignments.
- Communicated between departments, vendors and customers to keep all parties updated on project developments.
Senior Customer Representative
JP McHale Pest Management
06.2017 - 06.2020
- Onboarded new accounts and input service set-ups
- Worked directly with over three account representatives and five service supervisors as well as 20 field technicians.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Managed accounts receivable integrated salesforce, quickbooks and excel to reconcile AP and AR and employee commissions
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Customer Service Representative
Bowco Laboratories
06.2015 - 06.2017
- Responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
- Processed customer service orders promptly to increase customer satisfaction.
- Trained staff on operating procedures and company services.
Assistant Office Manager/Account-Manager
PPS Recovery
01.2013 - 06.2015
- Worked closely with over 10 repossession agents and 10 lien holders to coordinate recovery activities.
- Analyzed customer data to compare inaccuracies, leading to collateral recovery
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Prioritized high balance/charge off accounts to ensure quick recovery to bank.
Lead Teacher
Rainbow Academy
01.2008 - 12.2012
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Increased student involvement in program offerings through strategic redesign of program processes and methods.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained a classroom environment conducive to effective learning for over 26 students.
Education
High School Diploma -
Woodbridge High School
Woodbridge NJSkills
- Schedule Management
- Negotiation
- Data Analysis
- Risk management
- Inventory Control
- Compliance Monitoring
- Policy Development
- Fraud investigation
- Collections background
- Contract Management
- Task Delegation
- Logistics Management
Awardsandacknowledgements
- 2018 Employee of the Year - RJS Pest Management, New York, NY
- 2023 Employee of the Quarter (First Quarter) - Committed to driving LTR, sales, training, and keeping cycle times down
Timeline
Project Manager/Operations Manager (Contract)
CCW LLC
01.2024 - Current
Team Lead (Promoted) – Project Coordinator
J&S Flooring LLC
01.2023 - 01.2024
Project Coordinator
J&S Flooring LLC
06.2020 - 01.2023
Senior Customer Representative
JP McHale Pest Management
06.2017 - 06.2020
Customer Service Representative
Bowco Laboratories
06.2015 - 06.2017
Assistant Office Manager/Account-Manager
PPS Recovery
01.2013 - 06.2015
Lead Teacher
Rainbow Academy
01.2008 - 12.2012
High School Diploma -
Woodbridge High School
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