Summary
Skills
Work History
Education
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Danielle Salas Torres
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Danielle Salas Torres

Pueblo West

Summary

Motivated professional seeking to contribute to a growing organization while expanding skills and advancing professionally. Brings strong communication, organizational abilities, and customer service experience to support business operations and build positive relationships with clients and team members.

Skills

  • E-commerce Platforms
  • Order Processing and Fulfillment
  • Returns and Refund Processing
  • Inventory Management
  • Sales support
  • Website maintenance and updates
  • Data Entry Accuracy
  • Clerical support
  • Document preparation and handling
  • Multitasking and Time Management
  • Strong organizational skills
  • Customer Support and Communication

Work History

E-Commerce Assistant

Big R Holdings
Pueblo
07.2023 - Current
  • Coordinated online order processing, assignment, and customer service to enhance e-commerce operations.
  • Managed customer inquiries via email, chat, and phone to ensure timely issue resolution and satisfaction.
  • Assigned orders to appropriate stores for fulfillment and coordinated efficient order flow.
  • Conducted product inventory maintenance to ensure accurate stock levels.
  • Processed refunds, resolved discrepancies, and managed returns and exchanges to maintain customer trust.
  • Managed USPS and FedEx claims for lost or damaged online orders.
  • Assisted with product imports for the website

Caregiver for Grandparent

Stay at home care
Pueblo
01.2020 - 01.2023
  • Managed home and healthcare responsibilities, establishing clear care standards that enhanced overall well-being.
  • Coordinated and scheduled appointments, ensuring timely access to healthcare services for optimal client health.
  • Handled grocery shopping, meal planning, and ensured nutritional needs were met.
  • Utilized proper transfer techniques to ensure safe mobility and movement both inside and outside the home.
  • Provided transportation for medical appointments and social events, ensuring clients' mobility and engagement. to social events and medical appointments.
  • Monitored and documented changes in health, mental state, and mood, providing critical insights for tailored care plans.

Hostess/Server

Chili's Bar & Grill
Denver
08.2018 - 01.2020
  • Fostered warm, welcoming environment for guests, enhancing overall dining experience.
  • Facilitated ordering process by assisting customers with placing, receiving, and paying for orders.
  • Applied menu knowledge to make recommendations and ensure satisfaction.
  • Addressed and resolved customer issues and complaints promptly to ensure satisfaction.
  • Organized and replenished supplies in storage areas to maintain availability. and assisted with food preparation.

Project and Sales/Marketing Manager

Domega Homes
Pueblo
05.2016 - 01.2017
  • Developed and executed marketing strategies in line with company objectives.
  • Planned and executed promotional campaigns and events aligned with company goals.
  • Interviewed clients to identify needs and budget constraints.
  • Organized and managed open houses and inspections.
  • Prepared and proofread real estate documents to ensure accuracy and compliance.

Receptionist and Bookkeeping Assistant

Jones-Healy Realtors
Pueblo
03.2015 - 03.2016
  • Welcomed and assisted guests, ensuring positive first impressions.
  • Answered incoming calls and handled inquiries.
  • Assisted guests with inquiries and requests for information. bookkeeper with data entry, invoice payments, and financial record management.
  • Managed rent collection for agents and property managers, ensuring timely payments.
  • Created sales/listing packets and maintained forms.
  • Scheduled showings for agents.
  • Delivered clerical and word-processing support, facilitating smooth office operations.

Education

2 years of coursework - English Literature

Colorado State University
Pueblo
06-2013

High School Diploma -

Pueblo County High School
Pueblo, CO
05-2011

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Danielle Salas Torres