Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Night Crew Supervisor
Acme Markets, Inc
05.2024 - Current
Streamlined inventory management with meticulous record-keeping and timely restocking of shelves.
Improved employee efficiency by implementing effective night crew scheduling and task delegation.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Created and implemented strategies for improving operational efficiency and accuracy.
E-commerce Lead
ACME Markets
01.2022 - 05.2024
Managed a team of customer service representatives to handle inquiries promptly and professionally, resulting in improved customer retention rates.
Improved website user experience through responsive design and intuitive navigation, enhancing customer satisfaction.
Temporary Frozen Food Manager
ACME Markets
06.2017 - 06.2019
Developed and implemented staff training programs to improve overall team performance and productivity.
Provided exceptional customer service through prompt assistance, addressing concerns, and offering recommendations on frozen food selections.
Organized promotional events to showcase new products or seasonal offerings while increasing brand awareness among customers.