Effective at leading the receiving, storing and shipping of materials in high-volume warehouse settings. Adept at working with project leaders, updating records and performing inventory audits. In-depth understanding of safety management, equipment use and compliance requirements.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Material Coordinator
Constellation Powerlabs
Coatesville, Pennsylvania
09.2023 - Current
Verified incoming materials against purchase orders and packing slips to ensure accuracy.
Communicated material status updates to procurement, operations, and warehouse staff to facilitate coordination.
Supported material flow for Constellation PowerLabs power lab operations.
Maintained safety compliance for storage, handling, and distribution activities.
Created labels and barcodes for new products entering the warehouse.
Ensured that all safety protocols were adhered to at all times.
Operated forklifts, pallet jacks, and other material handling equipment safely.
Trained new employees on procedures for receiving, storing, and shipping goods to enhance operational efficiency.
Assisted in loading and unloading trucks at the warehouse to facilitate timely delivery.
Assistant Store Manager
Family Dollar
07.2017 - 11.2023
Supervised and evaluated staff, fostering skill improvement and guiding them to achieve daily objectives and career advancement.
Maintained positive customer relationships through prompt responses to service inquiries, enhancing overall customer satisfaction.
Trained new employees on proper protocols and customer service standards.
Managed opening and closing procedures, recommending changes that streamlined daily activities.
Walked through store areas to identify and proactively resolve issues that negatively impact operations.
Rotated merchandise and displays to feature new products and promotions.
Created and maintained safe and secure work environments for employees.
Assistant Store Manager
Dollar General Store
06.2015 - 07.2017
Conducted store walkthroughs to identify and resolve operational issues, ensuring smooth daily operations.
Managed opening and closing procedures, recommending changes that streamlined daily activities.
Rotated merchandise and displays to highlight new products and promotions, increasing customer engagement.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Wheelchair Assistant
Spirit Airlines Inc.
01.2015 - 05.2015
Transported passengers in wheelchairs to and from aircraft and terminals, lifting them safely in and out of wheelchairs and passenger seats.
Assisted disabled passengers during the boarding process at the terminal and guided them to the aircraft.
Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
Liaised with airline agents to check-in passengers, change tickets, rebook itineraries, and accommodate special requests to enhance passenger experience.
Cashier/ Customer Services
Walmart
06.2004 - 10.2007
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to a supervisor.
Responded to customer requests for products, services, and company information.
Clarified customer issues and determined the root cause of problems to resolve product or service complaints.
Processed customer service orders promptly, contributing to improved customer satisfaction.
Assisted customers with returns, refunds and resolving transaction issues.
Collected and returned unpurchased or returned items to proper locations and arranged displays to enhance product visibility.
Adjusted work schedule to accommodate business demands and volunteered for extra shifts to support team needs.