Danielle Shoffner
Erie,PA
Summary
Motivated Lead Direct Support Professional with over 12 years of experience in enhancing the lives of individuals with disabilities. Known for effective problem-solving and time management, contributing to improved client outcomes through tailored support and compassionate caregiving.
Overview
15
15
years of professional experience
Work History
Lead Direct Support Professional
Barber National Institute - Main Campus East Enterance
Erie
10.2013 - Current
- Supervised daily activities for individuals with disabilities, ensuring safety and engagement.
- Developed individualized support plans in collaboration with healthcare professionals and families.
- Trained and mentored new staff on best practices in direct support and client interaction.
- Implemented behavioral strategies to enhance clients' social skills and independence.
- Monitored client progress, adjusting support methods to maximize effectiveness and outcomes.
- Increased staff efficiency through clear communication, collaborative problem-solving, and timely reporting of client progress or issues.
- Promoted a positive environment for clients through compassionate direct support and effective behavior management techniques.
- Managed client household accounts
- Ensured client safety and well-being by diligently monitoring living spaces and proactively addressing potential hazards or concerns.
- Supported clients in achieving personal goals with tailored assistance in daily living tasks such as hygiene, meal preparation, and household chores.
- Oversaw daily operations at residential facilities while adhering to strict guidelines set forth by regulatory agencies to ensure compliance with industry standards.
- Served as a mentor for new staff members by providing guidance, sharing knowledge, and modeling best practices in direct support.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Medication administration.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Housekeeper Aide
Twinbrook Healthcare and Rehab, and Abington Crest
Erie, PA
02.2011 - 09.2013
- Maintained cleanliness and organization of patient rooms, common areas, and facility grounds.
- Assisted in laundry operations, ensuring timely cleaning and distribution of linens and garments.
- Implemented efficient cleaning schedules to optimize time management and resource allocation.
- Trained new staff on cleaning protocols and safety procedures to enhance team effectiveness.
Education
High School Diploma -
East High School
Erie, PASkills
- Behavioral support
- Client advocacy
- Activity planning
- Community integration
- Disability awareness
- Personal care assistance
- Problem-solving
- Time management
- Multitasking and organization
- Daily living support
- Compassionate caregiving
- Patient care
- First aid and safety
- Direct patient care
- HIPAA compliance
- Health and safety requirements
Timeline
Lead Direct Support Professional
Barber National Institute - Main Campus East Enterance
10.2013 - Current
Housekeeper Aide
Twinbrook Healthcare and Rehab, and Abington Crest
02.2011 - 09.2013
High School Diploma -
East High School