Danielle Slager
Bradley,IL
Summary
Motivated professional experienced in delivering exceptional customer service and managing multiple tasks in fast-paced environments. Demonstrated adaptability and strong work ethic while consistently contributing to team goals and enhancing customer satisfaction. Committed to continuous learning and applying organizational skills to support growth and efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior/Veteran Home Healthcare
Reliacare LLC
Lombard, IL
03.2025 - Current
- Ensured the safety and well-being of each patient in alignment of care plan.
- Worked to improve and enhance patients' lives through effective and compassionate care.
- Guided elderly and veteran clients through approved steps to promote independence.
- Provided support to patients with daily functions such as eating and mobility.
- Supported clients in bathing, dressing, and ensuring proper hygiene and grooming.
- Assisted clients with ADLs along with taking clients grocery shopping.
- Assisted clients in making Doctor’s appointments and scheduling other important appointments.
- Performed lighthouse cleaning for the clients along with laundry.
- Made clients lunch and prepped their dinner, with them or for them so it’s hot and ready.
Senior Home Healthcare
Addus Healthcare
Kankakee, IL
11.2023 - 05.2024
- Facilitated clients' medical appointments by scheduling and coordinating logistics for timely access to healthcare.
- Assisted clients with ADL’s along with taking clients grocery shopping.
- Performed light housekeeping and laundry to maintain a clean and safe living environment for clients.
- Made clients lunch and prepped their dinner, with them or for them so it’s hot and ready.
Senior Home Healthcare
Help at Home Inc.
Joliet, IL
11.2022 - 11.2023
- Assisted clients with ADLs and coordinated grocery shopping to support daily living needs.
- Scheduled and arranged Doctor’s appointments and other essential visits for clients to ensure timely access to healthcare services.
- Performed light cleaning and laundry for clients to maintain a safe and comfortable living environment.
- Made clients lunch and prepped their dinner, with them or for them so it’s hot and ready.
Package Handler
McKesson Corporation
Manteno, IL
11.2021 - 07.2022
- Make kits according to the orders of the CDC and the government officials.
- Ensure everything is sterile when touched.
- Package needles, syringes, masks, package Covid vaccination cards, diluent for adolescent kids, etc.
Phlebotomist Technician
Alverno Clinical Laboratories
Kankakee, IL
08.2020 - 03.2021
- Collected blood samples from inpatients, including babies and mothers in the obstetric unit.
- Gathered specimens for transport to the main laboratory for analysis.
Home Health Aide
Help at Home
Bradley, IL
06.2020 - 01.2021
- Help clients with daily skills such as bathing, medication reminders etc.
- Assist them to and from appointments and errands.
DSP
Pinnacle Opportunities
Bourbonnais, IL
11.2019 - 06.2020
- Supported clients in developing essential daily living skills.
- Provided medication reminders to clients for adherence to schedules.
Pharmacy Technician Trainee
Walgreens
Kankakee, IL
12.2018 - 08.2019
- Assist patient with retrieving their scripts and verifying their Info.
- Fill scripts and verify scripts and lastly hand out to patients.
Senior Call Center Agent
Customer contact Services
Bourbonnais, IL
11.2017 - 12.2018
- Handled calls for multiple companies, including message taking and insurance inquiries.
Home Health Aide
Cindy's Helping Hands
Clifton, IL
12.2016 - 08.2017
- Assisted elderly clients to facilitate independence.
- Ensured the safety and well-being of each patient in alignment of care plan.
- Assisted patients with bathing, dressing, hygiene, and grooming to ensure comfort and dignity.
- Facilitated daily living tasks to promote patient comfort and autonomy.
- Assisted elderly clients in any way necessary to facilitate independence.
Phlebotomist
NICL Laboratory
Bradley, IL
03.2008 - 08.2017
- Ensured HIPAA compliance by safeguarding patient privacy and confidentiality.
- Collected blood samples per physician's orders, supporting accurate diagnoses.
- Centrifuged blood samples to isolate serum for timely laboratory testing.
Customer Service Representative
H&R Block
Kankakee, IL
11.2016 - 04.2017
- Pleasantly greeted customers on the phone and in person.
- Contacted customer to follow up on their experience suggested a new merchandise and informed them of promotions and upcoming events.
- Manage cash drawers and multiple stations to ensure adequate care supplies.
- Established reputation as efficient service provider known for high levels of accuracy.
- Greeted customers promptly, determining their needs quickly to facilitate service.
Mental Health Technician
Shapiro Developmental Center
Kankakee, IL
07.2013 - 03.2016
- Supported individuals in dressing, feeding, and transferring to promote independence.
- Facilitated communication between department heads and medical staff to ensure coordinated care for patients with strokes, head traumas, geriatrics, and learning disabilities.
- Supported individuals in daily living tasks to enhance their life skills and promote self-sufficiency.
- Observed behaviors and developmental behavior for different interventions.
Education
License in Phlebotomy -
Kankakee Community College
Kankakee, ILCNA Certification -
Kankakee Community College
Kankakee, ILHigh school diploma -
Kankakee High School
Kankakee, ILSkills
- Patient safety
- Care plan implementation
- Mobility assistance
- Medical appointment coordination
- Daily living skills
- Healthcare communication
- Compassionate care
- Time management
- Problem solving
- Attention to detail
- Basic nutrition knowledge
- Emotional intelligence
- Team collaboration
- Conflict resolution
- Crisis management
- Active listening
- Supervision and leadership
- Calm under pressure
- Decision-making
- Leadership
- Basic math
- Excellent communication
- Analytical thinking
- Analytical
- Dependable and responsible
- Written communication
- Customer service
- PPE use
- Relationship building
- Collaboration
Certification
- Paraprofessional Certification K-12
- Certified Medical Assistant
- CPR Certification
- First Aid Certification
- AED Certification
- Pharmacy Technician
Relocation
Kankakee County, IL
Timeline
Senior/Veteran Home Healthcare
Reliacare LLC
03.2025 - Current
Senior Home Healthcare
Addus Healthcare
11.2023 - 05.2024
Senior Home Healthcare
Help at Home Inc.
11.2022 - 11.2023
Package Handler
McKesson Corporation
11.2021 - 07.2022
Phlebotomist Technician
Alverno Clinical Laboratories
08.2020 - 03.2021
Home Health Aide
Help at Home
06.2020 - 01.2021
DSP
Pinnacle Opportunities
11.2019 - 06.2020
Pharmacy Technician Trainee
Walgreens
12.2018 - 08.2019
Senior Call Center Agent
Customer contact Services
11.2017 - 12.2018
Home Health Aide
Cindy's Helping Hands
12.2016 - 08.2017
Customer Service Representative
H&R Block
11.2016 - 04.2017
Mental Health Technician
Shapiro Developmental Center
07.2013 - 03.2016
Phlebotomist
NICL Laboratory
03.2008 - 08.2017
License in Phlebotomy -
Kankakee Community College
CNA Certification -
Kankakee Community College
High school diploma -
Kankakee High School