Danielle Sokol

• Lead and support a distributed team of program managers, establishing performance expectations, coaching plans, and ongoing feedback aligned with organizational goals.

• Recruit, onboard, train, and mentor staff, ensuring consistent application of policies, procedures, and best practices.

• Partner with leadership to address employee performance concerns, engagement challenges, and professional development needs.

• Monitor program compliance, documentation, and implementation to ensure alignment with internal standards and regulatory requirements.

• Maintain confidential employee and client records while exercising professional judgment and discretion.

• Collaborate cross-functionally with operations, billing, and leadership teams to support organizational effectiveness.

Director of Client Services

Cornfield Growth Strategies | January 2022 – Present

• Manage monthly and quarterly billing processes using QuickBooks, ensuring accuracy, consistency, and timely coordination with accounting partners.
• Oversee scheduling and coordination for all client services, balancing multiple priorities while maintaining clear communication and service continuity.
• Maintain detailed records and documentation related to client services, billing, and operational workflows, with a strong focus on accuracy and confidentiality.
• Serve as a primary point of contact for partners, supporting issue resolution with professionalism and discretion.
• Develop and implement materials and process improvements to enhance the client experience and support operational efficiency.
• Prepare and deliver monthly financial summaries and documentation from QuickBooks to accounting, supporting reconciliation and reporting needs.

Special Projects

• Collaborated with leadership to develop new course materials, supporting program expansion and standardized delivery.
• Worked cross-functionally with a website developer on the redesign and launch of a new company website, contributing content, workflow insight, and user-experience considerations.

• Supported onboarding and training of new hires, providing guidance on systems, workflows, and role expectations.
• Served as the primary point of contact for employee and client concerns, exercising sound judgment and conflict-resolution skills.
• Assisted with billing coordination and QuickBooks related inquires, supporting payroll-adjacent processes and billing accuracy for clients.
• Trained and mentored new program managers, contributing to staff retention and performance consistency.
• Participated in special projects, including program pilots, case studies, and internal process improvements.

• Maintained accurate and confidential records within hospital and state databases, ensuring compliance with regulatory and documentation standards.
• Monitored and supported hospital safety systems, including the SafePlace infant security system, following established protocols.
• Entered and updated census and patient movement data across multiple systems to support accurate reporting and operational continuity.
• Reported births and completed required newborn screenings in accordance with state reporting requirements.
• Coordinated patient transfers and room assignments through electronic systems, supporting efficient unit operations.
• Provided administrative support to clinical staff, including data entry, communication coordination, and documentation management.

• Created age appropriate monthly goals for each child, implemented individualized curriculum, provided daily written and verbal communication with parents regarding daily activities and child progress
• Developed weekly curriculums and collaborated with the educational teams to prepare children for matriculation.

• Worked with individuals ages 4 to 22 utilizing the Lindamood-Bell process of learning
• Attending professional development sessions with corporate headquarters
• Responsibilities included teaching, recording student progress, and preparing weekly reports on students’ progress to review with parents.